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Hello Joe

thanks for your continuous response to all my question.

There is this error that my entry clerk told me ocurred.
By user rights and privilege, she can only enter invoices and cant enter payment.
two days back, she entered and invoice and surprisingly, a payment was created for that same invoice. When you try to click the invoice number to open it, it displays the following errors:
DATABASE ERROR: no debtor trans found for given params sql that failed was: SELECT 1_debtor_trans.*, ov_amount + ov_gst + ov_freight +ov_freight_tax + ov_discount AS Total, 1_debtors_master.name AS DebtorName, 1_debtors_master.address, 1_debtors_master.email AS email2, 1_debtor master *********************. and so on.

Please what is the cause of this error.

thanks in advance joe

popsicles12

hello Joe,

Sorry to bother you on this issue. you said in your earlier post to me that I can enter an invoice without unit price and amount. Please I want to know how to do this.

Please!

thanks.

popsicles12

Hello Joe,

There are some discoveries I need explaination to.

1. A clerk of mine wrongly entered an invoice. I voided the invoice and asked her to enter the invoice correctly which she did. i later discover after three days that invoice has stock on it but no unit price and amount. Stock was deducted from my store but amount was not credited to the customers' account. What could have happened? Is there a way one can enter an invoice without the prices and an amount.

2. I voided a suppliers' invoice in the morning and in the evening, the stock on the invoice had not be returned to the store. although i checked the negative inventory entry. Why does it do this?

3. A customer gave me a cheque which was deducted from his debtor's account. on presenting the cheque, it was rejected so i do i add the amount back to his account?

please kindly assist.

thanks.

popsicles12.

Hello Joe,

thanks so much for all response concerning FA.

I just discovered that I am not able to place the meaning of the stock check sheet reports' heading.

In the heading you have
Stock Check Sheets Training Co.
Print Out Date: 05/21/2010 06:26 am frontaccounting.com
Fiscal Year: 01/01/2010 - 12/31/2010 (Active) Demo User
Category: Grapes used for wine
Location: Házi raktár
Only Shortage: No Page 1

Stock ID              Description              Quantity                         Demand           Available       On Order

I am familiar with what StockID and Description means. But I do not really understand what Quantity, Demand, Available and On Order means because the names are not really correspond with the the figures generated in the report.

Please help.

Thanks

popsicles12.

Hello Joe,

I would like my inventory report to have a start and end date so that I can see the items sold per period.

thanks Joe

Popsicles12

Hello Joe,

Please I have a challenge with FA.

Like I told you earlier on. I run a business that we have sales reps that the head office gives goods to. FA was able to handle some of my problems. But the main problem here is as follows:

I cannot view the report of customers balances attached to each reps so that I can see the customer balances as per sales rep.
secondly, i cannot view the payment of the customers as per sales reps so that at a glance we can view what they have paid and what they are owing based on the various sales reps.

I want to see the transactions per sales reps. I can only see salesman's listing.
also when I tried to get the customer balances there is no provision for specific dates.

so what do I do to get these reports.

please help me cos I am in the middle of a fix because i cant get my customers per reps.

thanks in advance

popsicles12

Hello Joe,

I have a little problem with my FA. sometime when i post a transaction, i post it with a wrong date. i discovered that I cannot correct the date within FA even as admin. how do I correct this situation.
Also when i try to generate a PDF report in FA, it initializes but later shows a triangle symbol at the top and no PDF is generated. how do i correct this also.

thirdly, how do i place Supplies discount in my transaction in FA.

Thanks

popsicles12