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Hello Joe,

You are doing a great job. I really appreciate your effort.

I have a very serious problem with FA. When we started using it in May 2010, I entered all the product we sell and their purchase and sales prices. After about a month, one of our vendors reduced the prices of their products which inverably means that there will be a reduction in the purchase price we entered previously and also the sales prices of their products. So what I did was to go to Item and Inventory then purchase price and change the affected product and also go to the sales price and change the price of the affected products.

This happened about 2 occasions.
last saturday, we tried to look into the profit that the business has made. when  i printed the report, I discovered that from may till date, all the price it used to calculate the profit of the business is the présent price I entered two weeks ago. what do I do.

Also when I looked at the invoice, it has the exacted prices with which we used to sell at as that time but when I go to Inventory Sales Report to print all the report to date, I get a report where the purchase price used for all the calculation is same as the latest purchase price i inputed.

Please help me.

Popsicles12.

Hello Joe,

Thanks for making my usage of frontaccounting a success.
I am presently having problems when I try to backup my database. When I click on backup/Restore it takes me to the backup/restore screen. When I click on backup with compression "No". It brings a dialog box with file name backup and file size 499. it is an html file and when you click open on file it brings up a blank page.

what is the problem?

thanks.

popsicles.

Hello Joe,

Please i will like to ask a somehow unintelligent question. Where do I control my inventory using FIFO and LIFO in frontaccounting. I am having a little challenge because goods prices are always fluctuating. I used a price in June this year and today the price of the product has reduced.
when i try to print the sales of June, it was taking the new prices. I believe I must have done something wrong. Kindly help.

popsicles12

Hello Joe

thanks for your continuous response to all my question.

There is this error that my entry clerk told me ocurred.
By user rights and privilege, she can only enter invoices and cant enter payment.
two days back, she entered and invoice and surprisingly, a payment was created for that same invoice. When you try to click the invoice number to open it, it displays the following errors:
DATABASE ERROR: no debtor trans found for given params sql that failed was: SELECT 1_debtor_trans.*, ov_amount + ov_gst + ov_freight +ov_freight_tax + ov_discount AS Total, 1_debtors_master.name AS DebtorName, 1_debtors_master.address, 1_debtors_master.email AS email2, 1_debtor master *********************. and so on.

Please what is the cause of this error.

thanks in advance joe

popsicles12

hello Joe,

Sorry to bother you on this issue. you said in your earlier post to me that I can enter an invoice without unit price and amount. Please I want to know how to do this.

Please!

thanks.

popsicles12

Hello Joe,

There are some discoveries I need explaination to.

1. A clerk of mine wrongly entered an invoice. I voided the invoice and asked her to enter the invoice correctly which she did. i later discover after three days that invoice has stock on it but no unit price and amount. Stock was deducted from my store but amount was not credited to the customers' account. What could have happened? Is there a way one can enter an invoice without the prices and an amount.

2. I voided a suppliers' invoice in the morning and in the evening, the stock on the invoice had not be returned to the store. although i checked the negative inventory entry. Why does it do this?

3. A customer gave me a cheque which was deducted from his debtor's account. on presenting the cheque, it was rejected so i do i add the amount back to his account?

please kindly assist.

thanks.

popsicles12.