76 Reply by popsicles12

(25 replies, posted in Installation)

Hello Janusz,
I commented out the default company but the login page will not display on the browser. it was showing error of not connecting to the default database.
If I may ask, since there is a difference on the database schema of the default company and the other companies as the default company has 79 tables while the other companies has 75 tables, how do I make the other companies upgrade to 79 tables. The missing tables as as follows; 0_crm_category, 0_crm_contacts, 0_crm_persons and 0_sys_prefs.

What if I create one of the companies with the 2.3 database schema and dump the database, will it upgrade? please help out.

thanks

Popsicles12.

Go to forum: Installation

77 Reply by popsicles12

(25 replies, posted in Installation)

hello Janusz,

the schema diff between the default company and the other companies are as follows:

the default company has "0_crm_category, 0_crm_contacts, 0_crm_persons and 0_sys_prefs but the other companies does not have them.

What do I do next?

thanks.

Popsicles12

Go to forum: Installation

78 Reply by popsicles12

(25 replies, posted in Installation)

Hello Janusz,

Thanks for your response.

I followed the procedure you gave me by going to the *_sys_pref table to manually change the Version number to 2.3rc. On changing it, the default company worked but the other companies are still showing the error "Access to application has been blocked until database upgrade is completed by system administrator."
How do I make the other companies work since it is a multi-company setup.

Thanks so very much

Popsicles12

Go to forum: Installation

79 Reply by popsicles12

(25 replies, posted in Installation)

Hello Janusz,

Thanks for your effort to make my upgrade work.
This is what I got when i tried again to upgrade from 2.2.11 to 2.3.12.
I followed the procedure of upgrade and overwrite the files of 2.2.11 with 2.3.12 files. I logged in and when I checked the if it has upgraded, it was showing the following

Version                  Description                                  Sqlfile                Install                         force Upgrade
2.1                         Upgrade from 2.0 - 2.1             alter 2.1              Installed
2.2                         Upgrade from 2.1 - 2.2             alter 2.2              Installed
2.3                         Upgrade from 2.2 - 2.3             alter 2.3              Installed

when I try to check on customers and start working it shows the following:

System is blocked after source upgrade until database is updated on System/Software Upgrade page

so what do I do with the above error.

thanks, expecting your reply.

Popsicles12.

Go to forum: Installation

80 Reply by popsicles12

(25 replies, posted in Installation)

Hello Janusz,
thanks for your support.
Could you please tell me how I can locate the fix the database scheme respectively. What I mean is how to I go about the fixing of the database to allow for the upgrade.
Pls, kindly help out.

thank you

Popsicles12

Go to forum: Installation

81 Reply by popsicles12

(25 replies, posted in Installation)

Hello Janusz,

Thanks for your reply.My database is a multi-company database where I used 0_ as prefix for the first company, while 1_ as a prefix for the second company.
In this circumstances, how do I do the upgrade manually using PHPMYADMIN. Please help

Thanks,

popsicles12

Go to forum: Installation

82 Reply by popsicles12

(25 replies, posted in Installation)

Hello Joe,

Thanks for your reply. I have done forced upgrade severally and it is still showing thesame errors.

Kindly, help me out.

Thanks.

Popsicles12.

Go to forum: Installation

83 Topic by popsicles12

(25 replies, posted in Installation)

Hello Joe,

I have a problem upgrading from 2.2.11 to 2.3.1. On upgrading and i get an error symbol on the screen. below are the following errors.

Version                  Description                                  Sqlfile                Install                         force Upgrade
2.1                         Upgrade from 2.0 - 2.1             alter 2.1              Installed
2.2                         Upgrade from 2.1 - 2.2             alter 2.2              Installed
2.3                         Upgrade from 2.2 - 2.3             alter 2.3              partially Installed (1/4)

Database upgrade marked as partially installed cannot be installed automatically.
You have to clean database manually to enable them, or try to perform force upgrade.


Error Message
PHP Fatal Error: Cannot redeclare  Class line_details in C:\xamp\htdocs\frontaccounting\purchasing\includes\po_class.inc on line 121.

Upgrade error
You have missing or invalid sales Document in database (type:30, number:1)

Call to undefined function get_payment_terms () in  C:\xamp\htdocs\frontaccounting\sales\includes\class_class.inc on line 300.

On logging in
undefined property: app_function:: C:\xamp\htdocs\frontaccounting\theme\aqua\renderer.php at line 159, 179.

please help. what do I do. how do I correct this?

thanks

Popsicles12.

Go to forum: Installation

84 Reply by popsicles12

(4 replies, posted in Items and Inventory)

Thanks for your response.

I am using version 2.2.11. please help.

thanks in advance.


popsicles12.

Go to forum: Items and Inventory

85 Topic by popsicles12

(4 replies, posted in Items and Inventory)

Hello Joe,

I appreciate you and your team's commitment to the success of Frontaccounting. Kudos.

I just started getting this error when i entered a new Item. when I try to modify the item it will not modify but throws the following errors
Undefined index: NewStockID in file: c:\xampp\htdocs\frontaccounting\inventory\manage\items.php at line 269

Undefined index: NewStockID in file: c:\xampp\htdocs\frontaccounting\inventory\manage\items.php at line 271.

what is this error, how to I rectify this?

thanks

Popsicles12

Go to forum: Items and Inventory

86 Reply by popsicles12

(6 replies, posted in Setup)

Hello Joe,

thanks for your reply. To be candid, I believe the files are huge because we sell retails and a lot of little transaction you need to enter. so one has to enter like about 70 to 100 records per day.

So how do I resolve this?

Thanks.

Popsicles12.

Go to forum: Setup

87 Reply by popsicles12

(6 replies, posted in Setup)

hello  joe

thanks for your reply.i had to enable the debug feature to let me know what is really happening. This is the error i found.

maximum execution time of 60seconds exceeded in C:\xampp\htdocs\frontaccounts\includes\db\connect_db.inc in line 112.

where do i correct this. I have gone to php.ini file to increase the max_execution_time but to no avail.

please help.

thanks in advance

popsicles12.

Go to forum: Setup

88 Topic by popsicles12

(6 replies, posted in Setup)

Hello Joe,

Thanks for your prompt response to all my questions.

I have a situation right now with backup. When I try to back up, you see the activity bar showing that the backup is being carried out but after some time, the backup is complete but the backup file cannot be found. what do I do.

I was thinking it is the max_execution_time. I increased it and it is still the same thing. there is no error whatsoever. I am using version 2.2.11.

thanks for your response.

popsicles12

Go to forum: Setup

89 Reply by popsicles12

(3 replies, posted in Installation)

Hello Joe,

I have been able to login. there was a problem with the table security_roles.
When I login, I went to Setup and software upgrade. but I could not find an option to click install box to do the upgrade. the two options state had installed on it.
Another thing i discovered is that On the direct invoice, there is no payment option in mine installation as it is on the demo site. The customer menu list does not drop down. i still need to type * there and press enter to reveal the customer.
how do I rectify this.
I still believe that the payment option will help me detect which invoice issued with cash only payment or delayed payment to rectify the automatic payment on invoice issued for a later payment.

thanks.

Go to forum: Installation

90 Topic by popsicles12

(3 replies, posted in Installation)

Hello Joe,

After doing all you advised me to do regarding autopayment of invoice once it is issued, I decided to upgrade to FA 2.2.11.
After changing my config.php file, i decided to login to the default company as admin but could not. when I try to login to the other company because we have multiple company running on FA, it logged in with the same admin name and password that I use for all of them.

What could probably be my error.

thanks.
popsicles12

Go to forum: Installation

91 Reply by popsicles12

(5 replies, posted in Accounts Receivable)

Hi Joe,

Thanks for your immediate reply.

I am not sure I am using cash invoicing. I am using version 2.2.8. Is there another way to know if I am using cash invoicing. Presently, all customers are debtors and the have at lease 30 day to make payments for goods supplied to them.
Please how else do I know if I am using cash invoicing.

thanks.

popsicles12.

Go to forum: Accounts Receivable

92 Reply by popsicles12

(5 replies, posted in Accounts Receivable)

Hi Joe,

Thanks for your reply.

The question I am asking is this.

when I enter an invoice for a customer, FA automatically credit the customers' payment. The customer is a customer that buys now and pay later. the customer has a time period of 30 day to make payment which was effected when the customer was created. So now why is it that FA automatically credit the customer when He has not paid.
please help as this is a major challenge.

Secondly, If I want to get a detailed report on a customer as par what he has bought and what he has paid so far and the balance he is owing, how do I get this?

thanks.

Popsicles12.

Go to forum: Accounts Receivable

93 Topic by popsicles12

(5 replies, posted in Accounts Receivable)

Hello Joe,

thanks for your support so far.
I have a series of challenge with FA.

1. It automatically credit an invoice like a POS when the customer entered is a debtor customer i.e. he buys now pays later. what must be my error?

2. How do I make customers that dont transact with us again not to appear in the report printout. e.g. Debtors balances report.

3. what is the function of Customer transaction inquiry? What is the function of the RB column. I am asking because when I try to find out the cash collection over a period, the summation is not sequencial. I am missing something?

thanks.

Popsicles2.

Go to forum: Accounts Receivable

94 Reply by popsicles12

(9 replies, posted in Items and Inventory)

hello Joe,

I really appreciate your response. Thanks a lot. May I say that we do not manufacture. We buy and sell. What I mean now is that purchase price have changed for about six times and within those period i have been changing the purchase prices. Now that you have enlighten me on what to do, I want to know the following:

1. What will be the purchase price figure now? is it just any of the price or the very first opening purchase price? since I have manually computed the average price.

2. We do a monthly check on profit so that we can give a percentage of the profit to the sales rep. How do I get the accurate report of the each month's profit. Does FA only calculate the average based on that month in question of do it use the overall average?

thanks for your prompt response

popsicles12.

Go to forum: Items and Inventory

95 Reply by popsicles12

(9 replies, posted in Items and Inventory)

Hello Joe,

thanks for always being there.
I still have a problem. I have updated the the average cost and I got the figure. But the challenge now is that every month, we pay the sales reps a certain amount of commission if they exceed a certain amount  of sales. Presently we have a five months report (May - September). When we decided to use FA to check the profit made for June, it was too high because, as at that time the sales price was high compared to the average. presently, the sales price is about N20 less than what is it was going for as at June.
What do I do seeing that the business calculates the commission based on FIFO. How do I still get the exact commission for the reps so that nobody is cheating the other.

Since the purchase price is changing the sales price is also changing. How do I alter the sales price?

expecting your response,

thanks

Popsicles12.

Go to forum: Items and Inventory

96 Reply by popsicles12

(9 replies, posted in Items and Inventory)

Hello Joe,

Thanks for the solution. I quite appreciate.

How do I now effect the solution to be effected for already entered invoices? Do I change the standard cost manually, or it there another way to it?

Thanks in advance.

Popsicles.

Go to forum: Items and Inventory

97 Reply by popsicles12

(9 replies, posted in Items and Inventory)

Hello Joe,

thanks for your prompt response.

Let me explain. This is the scenario. I bought a product for N50 each in may. In june my suppliers reduced the price to N43. In July the price further went down to N40. and September the price went to N48 per each product. As these prices were changing, I was changing the purchase price and sales price under inventory, so that the COGS can be calculated as sales are made. At the end of september, I decided to check the Inventory sales report from May to September and I discovered that under cost for this product, it was showing N48 from May till september.
My question is this?
How am I supposed to change the purchase price in FA when there is change in it?
How do I correct this as it is giving me false report?.

Thanks for your support

Popsicles12

Go to forum: Items and Inventory

98 Topic by popsicles12

(9 replies, posted in Items and Inventory)

Hello Joe,

You are doing a great job. I really appreciate your effort.

I have a very serious problem with FA. When we started using it in May 2010, I entered all the product we sell and their purchase and sales prices. After about a month, one of our vendors reduced the prices of their products which inverably means that there will be a reduction in the purchase price we entered previously and also the sales prices of their products. So what I did was to go to Item and Inventory then purchase price and change the affected product and also go to the sales price and change the price of the affected products.

This happened about 2 occasions.
last saturday, we tried to look into the profit that the business has made. when  i printed the report, I discovered that from may till date, all the price it used to calculate the profit of the business is the présent price I entered two weeks ago. what do I do.

Also when I looked at the invoice, it has the exacted prices with which we used to sell at as that time but when I go to Inventory Sales Report to print all the report to date, I get a report where the purchase price used for all the calculation is same as the latest purchase price i inputed.

Please help me.

Popsicles12.

Go to forum: Items and Inventory

99 Reply by popsicles12

(2 replies, posted in Setup)

Hello Joe,

Thanks for your reply. I am using version 2.2.8. The file created when i press backup/Restore is named as "backup" and it is an html file with nothing inside.

Thanks.

Popsicles12

Go to forum: Setup

100 Topic by popsicles12

(2 replies, posted in Setup)

Hello Joe,

Thanks for making my usage of frontaccounting a success.
I am presently having problems when I try to backup my database. When I click on backup/Restore it takes me to the backup/restore screen. When I click on backup with compression "No". It brings a dialog box with file name backup and file size 499. it is an html file and when you click open on file it brings up a blank page.

what is the problem?

thanks.

popsicles.

Go to forum: Setup