1

(10 replies, posted in Announcements)

Thanks, that did the trick.

2

(10 replies, posted in Announcements)

I am not sure what I am doing wrong yet but my sales tax rate recently changed and I wanted to change it in FA VERSION 2.2.6/7 but I am unable to change the tax rate from 8.375 to 8.875. An attempt to update the rate will give the following message: Selected GL Accounts cannot be used by another tax type. Does this mean  I have to create new account for every new rate?
Please help here.

3

(6 replies, posted in Installation)

Is this a fresh installed? Details of your FA installation will help in reviewing your problems.
Are you running the latest FA?

4

(40 replies, posted in Report Bugs here)

molyko wrote:

can  someone help explain this to me?
if i enter a supplier's name, an icon will turn in a circle form  for some time  and stand in a rectangle form.
upon going to check it, the name appears three to five times saved.at first it will show a message that a new supplier has been added.
why has this change now?
am waiting.

whenever i try opening my account to view transactions, the day's date will add by one (1).for example today it will show 03/12/2009.
it this normal?.
regards
molyko

I think your host is taking too long to load a page and the Ajax will time out on you. I used to have similar problem until I switched to a different host. So far for me this issue has gone.

5

(40 replies, posted in Report Bugs here)

If you are using FA 2.2.1 Uncheck search options in company setup and the error message should disappeared. This works for me.
I hope this helps.

6

(40 replies, posted in Report Bugs here)

Was this issue ever resolved? If so, someone please help as I a faced with the same problem. Updates to 2.2.1 solved the problem with 2.2 that I had previously experience. Now,

"Cannot retrieve exchange rate for currency as of 12/02/2009. Please add exchange rate manually on Exchange Rates page".

This error message is driving me naught as it appears in sales entry, purchase and payment entry.
Anyone that has solution, please trip in.

My FA use only one currency which is the default currency and exchange rate update is not checked, I wonder why this is a problem after the upgrade.

FA expert please come to the rescue. Thanks in advance.

7

(6 replies, posted in Setup)

Actually, you have to add a security role before you can login in again. I upgraded to 2.2 several times and each time I have to add a role before I was able to login back in. This is just so that you know that this problem exist.

alvin wrote:

Joe has directed me here from https://frontaccounting.com/punbb/viewtopic.php?id=944 it seems I have the same problem as techman...

Was this problem solved?

AM

itronics, was kind enough to help me. He promised fix is on its way on the next release soon. So be patience for the next release.
I hope this helps.

I have cleared the cache, restarted the server but none help.
I just tried a different hosting company, and the error remains the same.
I followed the updates guild-lines and I don't know what I am missing. Can someone post the upgrade from 2.1.7 to 2.2 process that works.
Please help me here as I really like the refinement in 2.2.
Thanks Joe and Itronics for your help so far.
Happy Holidays!

I just made a little progress, when I set debug to 1, it let me enter sales or direct invoice but the new invoice created will be printed with an invoice previously created for a different customer. Say, I create direct invoice for customer A now, the new invoice for customer A will be printed on customer D invoice which was created several months ago. There is surely refrences mismatch case here. Anyone with Idea how how to solve this issue will be kindly appreciated.
Thanks in advance.

Thank you very much for your quick response. I actually was very excited that the installation went ok until I tried to create a sales order. When I clicked on Direct Invoice or Sales order Entry,  I am greeted with "Cannot retrieve exchange rate for currency as of 11/28/2009. Please add exchange rate manually on Exchange Rates page" because no default entry in the customer field but once any customer name is selected this message is gone.


The main problem is when all the required info is already entered in the invoice field and when click on placed invoice the duplicate entry error will pop up.

I am not sure what the problem is I have tried to reinstalled the system several times and it still came up with the same problem. I also tried to upgrade the db with the alter sql file within phpmyadmin and every things works except the same Direct invoice and sales order entry still pop up duplicate error.

I also tried to installed new fa 2.2 and manually upgrade the db but the error still pop and will not allow me to create sales invoice. If there another way for me to upgrade this db or my 2.1.7 to 2.2 please help.

I have searched the forum and found similar issues but none resolved my case.  I successfully upgraded my db to version 2.2 and every things appears to be working fine except sales order and direct invoicing.
An attempt to create sales order or Direct invoice always produce this error message :

The entered information is a duplicate. Please go back and enter different values.

I have increased the numbers in the form setup page and it doesn't help. Does anyone know how to solve this problem? Probably  there is an error in the db. I will appreciate any input on how to resolve this issue.

note: :Upgraded from FA 2.1.7 to 2.2

Thanks to the FrontAccounting Team for this valuable erp. You guys are the best.

You are doing the right thing but sometimes, customers wants a copy of the invoice and you can easily track your services+AR by using the partial inventory system.

Create an item or service with zero price and service category . When you create a direct invoice, then you enter the invoice or bill amount. I hope this help.

Thanks Joe, this is great!

Thanks guys for the contributions, here is what I did, created a new db and restored data from backup. Make sure that no JE post dated on 12/31/2007. Booked my JE to transfer revenue to Retained Earnings dated 12/31/2007. Now, when I run a report for from 01/01/07-12/30/2007 I was be able to produce my P&L  for 07. The Balance sheet report now prints and my 2008 opening balances is accurate. I didn't know why I got the weired outcome before. My BIG thanks to Joe and Itronics..
NOTE: Although it is a matter of choice, I think I preferred your second choice Joe, creating a Year end clearing account make it easier and eliminate JE error.
My fear was that since the account was not closed out account by acount with JE, the year ending balance (R&E accounts) was going to roll forward to the following year. NO, my thought was wrong. Revenue and Expenses balances doesn't carry over. THIS IS GOOD. Thanks guys.....

Thanks Joe for taking time to give me details info on this topic. I actually booked JE  to close out Expense and revenue out one by one. My trial balance has the retained earnings correct figure and my expenses and revenue accounts are now zeroes. But when I ran balance sheet report my result is empty page. I was able to run the balance sheet report before the closure. Maybe there is something that I screwed up. I will give the second option a trial tonight and will let you know if it works for me.
Again, thank you very much for your time.

For those that have used this software over a year can you please post the proper way to prepare the software for year end closings.
I have tested JE to close the Revenue and Expense and accounts to retained earnings account. JE posted without a problem but my delima is that when I run a report for Balance sheet, the page comes out blank. What I am doing wrong here?

This link will help you to resolve that problem. It worked for me....
https://frontaccounting.com/punbb/viewtopic.php?id=7

roger, this means that your temp folder is not writeable. Make sure that your /tmp folder is writeable. I had a similar problem before but had to change host becuase no matter the method to chmod and chown the folder, the problem was not resolved. Witht the new host, that problem disappeared.
I hope this help.