We operate two divisions, Loans and Steel, within a single company database.
Customers are assigned to Sales Groups on the Customer Branch record since the Create New Customer does not have that field. So you have to edit the customer branch and add the sales group to that branch.
We expected to be able to filter or summarise debtor reports (Customer Balances, Aged Debtor Analysis, Customer Listing, etc.) by Sales Group but cannot find any standard report making use of this field in FA 2.4.19.
Is there existing functionality we have missed, or is Sales Group currently not utilised by the standard report set?
I would appreciate any assistance since I have first asked the question in January 2025.
