How do I print checks that are not to a supplier, such as a payroll check or a reimbursement check? I see where I can write the check, but don't see where to print it.
1 08/22/2011 08:53:47 pm
Re: Check printing - how to access it? (7 replies, posted in Modules Add-on's)
2 08/22/2011 08:49:58 pm
Re: Reconcile Bank Account - print (5 replies, posted in Banking and General Ledger)
It seems that a finalized printed report should be a basic feature. We are interested in having this option.
3 06/15/2011 08:09:32 pm
Re: Release Updates (9 replies, posted in Installation)
There is no hosting provider, this is on our local standalone ubuntu box.
We simply run "sudo tar xfv /var/www/frontaccount-2.3.5.tgz"
4 06/15/2011 04:25:12 pm
Re: Release Updates (9 replies, posted in Installation)
Any thoughts or suggestions on how to avoid the problem we are having before we install Release 2.3.5?
We would really like to avoid more permission problems.
5 06/07/2011 02:32:54 pm
Re: Customer Payments (14 replies, posted in Accounts Receivable)
Will the bug in the screen refresh be corrected anytime soon?
6 05/27/2011 02:36:28 pm
Re: Customer Payments (14 replies, posted in Accounts Receivable)
We are using Firefox 3.6.17 in the Ubuntu 10.04LTS OS.
Not sure what you mean by “after Enter is pressed on empty customer selector, the focus movement is blocked until Esc is pressed.”
We opened the demo server (which has not been updated to the 2.3.4 version), we have
the same problem using the demo as we do on our server.
As an example on the demo site, lookup “Testcustomer” in the Customer Transaction Inquiry page. This shows that this customer owes $6297.63. Then go to the Customer Payments page and enter same customer. There are 2 sections showing, but nowhere to post payment. The 3rd section (used to post the payment) which should show in between the two sections is not showing.
7 05/26/2011 05:13:02 pm
Re: Customer Payments (14 replies, posted in Accounts Receivable)
Our main issue is with the posting of payments, from the first paragraph of my original post, not the customer search from my second paragraph.
When we go in to post a payment, data is there from the last payment posted, the last data entered for the customer and shows their balance. If we select a new customer to post a payment for, the data does not change, the previous customer balance is there instead of the balance of the new customer selected. If we then go back out to the sales menu and then back in to customer payments, the new customer is there with their balance due. The system is not refreshing the balance for the new customer by simply selecting a new customer, without having to go back out and then back in again.
When we turn off the customer search, it functions as expected, but with the search turned on, it functions as described above. As stated previously, with thousands of customers, having the search turned off is not practical.
Is this a bug or was it written this way for a reason?
8 05/25/2011 12:44:32 pm
Re: Customer Payments (14 replies, posted in Accounts Receivable)
The actual problem is not getting the customer to pull up, the problem is that if we us the "Search Customer", the section used to post the payment doesn't pull up. It only appears if we leave the post payment page and then return to it.
9 05/23/2011 04:49:17 pm
Re: Customer Payments (14 replies, posted in Accounts Receivable)
If I unmark the search, I do have the third box that I need to post payments. However, we have over 65,000 customers and searching for them this way is too time consuming.
Is these the only options to post payments?
10 05/20/2011 08:00:31 pm
Re: Release Updates (9 replies, posted in Installation)
We are runnning FA under Linux (Ubuntu).
We did manually change the permissions on the files.
Will doing what you suggested prevent the future program updates from resetting the permissions?
Is there a reason the releases don't just include changed files?
11 05/19/2011 08:48:51 pm
Topic: Customer Payments (14 replies, posted in Accounts Receivable)
We need help with posting customer payments.
From the Sales Menu, we go to Customer Payments. We click on the customer name and type the name in. Two sections come up on the screen. The top section has the customer name, branch, into bank account, reference, date and bank charge. The bottom section has customer prompt payment discount, amount of discount, amount, and memo. We then have to go back to the Sales Menu and back into Customer Payments again and a third section in the middle appears for the customer previously entered. In this section is the transaction type, #, reference, date, due date, amount, other allocation, this allocation, left to allocate, then we can click to pay all or none. We need this third section to post the payment. What is the reason for setting it up this way, or is this a programming error?
We can also get this third section by clicking in the customer name box and entering “*” . Then we can scroll through the entire customer list, select the right customer and post from there. But with thousands of customers this is not feasible. It is also too time consuming to type the name, get out of the screen and then back into it to be able to post. Is there a way to correct this?
12 05/18/2011 08:13:52 pm
Re: Release Updates (9 replies, posted in Installation)
Listed below are the problem files and folders. The error reads "Application cannot be installed. Please fix problems listed below in red, and press Refresh button."
../config_db.php
../config.php
../company/0/*
../lang
../tmp
../installed_extensions.php
../company
/0/*/intalled_extensions.php
../modules
../modules/_cache
../themes
../sql
13 05/13/2011 08:41:35 pm
Topic: Release Updates (9 replies, posted in Installation)
Why is it so difficult to upgrade to new releases? Every time we perform an upgrade, it resets permissions on files and folders, which is frustrating. We have never worked with a program that functions like this. Is there a reason why the updates don’t just include files that have changed? This makes more sense and most programs work this way with updates.
Is this supposed to happen or is there something I'm doing wrong when upgrading?
14 03/02/2011 07:57:58 pm
Topic: Check Module (1 replies, posted in Modules Add-on's)
We downloaded the Check Printing Report based on a model from Tom Hallman. However when we try to print a check, we get the following error:
DATABASE ERROR : The remittance cannot be retrieved
error code : 1054
error message : Unknown column '0_suppliers.email' in 'field list'
sql that failed was : SELECT 0_supp_trans.*, (0_supp_trans.ov_amount+0_supp_trans.ov_gst+0_supp_trans.ov_discount) AS Total, 0_suppliers.supp_name, 0_suppliers.supp_account_no, 0_suppliers.curr_code, 0_suppliers.payment_terms, 0_suppliers.gst_no AS tax_id, 0_suppliers.email, 0_suppliers.address, 0_suppliers.contact FROM 0_supp_trans, 0_suppliers WHERE 0_supp_trans.supplier_id = 0_suppliers.supplier_id AND 0_supp_trans.type = '22' AND 0_supp_trans.trans_no = '4'
Can someone help?