Timezine is ok.  I will check the error log and let u know

poncho1234 wrote:

Preferences - Remember last document date: is it checked?

No

Hi,
I am using Frontaccounting version 2.4.2

Journal Entry is not working. Suddenly the date that should be updated automatically to current date is not working. Like today is 19th but journal date, document date, event date all are showing 16th and it is happening from 17th.

Even when I click on the date picker to change the date to current date it is not showing on.

When I try to add item it also does not work.

Though in all other places date is up to date, date picker is working and everything is fine. Only journal entry it is happening.

I have tried clearing browser cache, different browser, different pc/laptop, different wi-fi zone same thing is happening.

* I noticed one thing yesterday that the fiscal year was 2018 (Jan-Dec) which I now changed to 2019 (Jan-Dec). But problem still exist

***But only when I use cell phone with data network it is working correctly.
But when I do the data hot spot on and connect pc/laptop to this data network again it is not working. This is weird.

I do not know. Have anyone faced this problem before. Already 3 days gone problem remains same.
Need urgent help.

**I have same version of the software on the same hosting server with another account which is running smoothly. there I do not see any problem



Thanks in advance

Sorry for the late reply.
Yes that works fine. And per customer there are almost 50 due invoices are generated as this is a retail shop. And have to deal with some credit sale.
But it works fine now for the invoice. When I print customer balance report it does not show the full reference characters because I added 6 more characters by the automated reference number and it gets longer and may be that's why it does not show the full reference no.
But it does the job mostly
If there is any solution for the report please let me know. How can I extend the column width?

Yes, you are right that we can see customer reference in the order inquiry page. But we do need to see them in customer payment page with due invoices. Because we do direct invoices and in that case we do not have sales order except invoice and delivery document.
When we take payment for due invoices we need to search on a column by customer reference. How can we do that?

Okay brother thank u very much and I will let u know soon.
Yes hundreds of due invoices every month.
But I will check the system according to ur process.

It would really help people who need to take customer payment (for due invoices) according to "Customer Order Reference".

If there would be a column just beside the invoice no. or invoice reference no. in customer payment page/transaction inquiry/allocation inquiry and other pages to avoid clicking on the link (invoice no./invoice reference no.) to see the customer order reference.

Because when there are hundreds of due invoices and need to find any specific one and take payment by the customer order reference no, it becomes almost impossible.

Since we have a field for "Customer Order Reference" while creating invoice it would possible to retrieve that data from database in a column in the report/inquiry page by search option or by adding an extra column

So if it is possible to create a column or search option in the existing system (customer payment/transaction inquiry/allocation inquiry/customer balance/sales summary etc) it would be really helpful if someone shows the way for doing so. Though I am not a programmer I think I could manage with the help from any of you here.

Thank you very much for your kind passion.

Thank you very much for your immediate feedback.

But I wanted to see the transactions according to "Customer Order Reference" what we fill up during creating an invoice.

In transaction inquiry page (transaction inquiry/allocation inquiry or customer payment page)  when I click on invoice no. it shows the customer order reference no. But when there are hundreds of due invoices and need to take payment against any specific customer order reference it becomes almost impossible.

Is it possible to get a column on transaction inquiry called "customer order reference" that would be retrieved from inside of the invoice that already entered.
And would also help getting them on report like customer balance, sales summary etc. where it matters.

Hi

Is it possible to search or find customer invoices by the customer reference while making a customer payment?

Reason: Some Customers pay the bill by using their order no. They do not want to see  our invoice no. or even do not want our invoice in some cases. Because they want us to adjust according to their system. But I need to allocate those payment against their invoices in our system. So if I use their order no as customer reference I would like to find them easily while taking customer payment.

Or is there any other way to solve this in FA.