51

(20 replies, posted in Setup)

Got it.

change line 44 and 62 from
_("Customer's Reference") => $this->formData["customer_ref"],
to
_("Customer's Reference") => $this->formData["name"],

Thank you
Eric

52

(20 replies, posted in Setup)

I did a test and insert
'name' => @$this->formData['DebtorName'],

returns nothing on the screen.
Does "DebtorName' hold any value at all?
My programing skill is very limited. Thank you for your time.

Eric

53

(20 replies, posted in Setup)

Hi Janusz,

I'd like to change line 19
'name' => @$this->formData['br_name'] ? $this->formData['br_name'] : @$this->formData['DebtorName'],
to
'name' => @$this->formData['customerName'],

what's the name reference to customer name?

Thank you
Eric

Hi all,

Is there anyway to automatically display customer name in customer reference field of sales quote/order pdf?

TIA
Eric

55

(20 replies, posted in Setup)

I'm using 2.3.14

let's say we create a customer: "Mark", a branch "DD Towing" under his name.
the sales quote or order pdf will display "DD Towing" in "charge to" and "deliver to" field instead of "Mark" in "charge to" field, "DD Towing" in "deliver to" field like earlier version 2.3.6


Thank you
Eric

56

(20 replies, posted in Setup)

I erased both mailing and billing address field, but still the same.
please advise

Thank you
Eric

57

(20 replies, posted in Setup)

I erased the mailing address in branch field. It still prints branch name in "charge to" field (no address this time).
anyway to put my customer name somewhere in the form? maybe in customer reference field, if so, how?

Thank you 

Eric

58

(20 replies, posted in Setup)

Hi all,

I'm using 2.3.14.
The "charge to" field of my sales order pdf printouts display branch name and address instead of customer name like earlier version.
Is there any way to change it back?

Thank you
Eric

59

(2 replies, posted in Accounts Receivable)

Ok. Thank you.

Eric

60

(2 replies, posted in Accounts Receivable)

Hi,
I always get error message: The entered reference is already in use.
and the default reference is always 575!
Did I set something wrong?

TIA
Eric

Hi Joe,

After using English-US, my sales order document shows "Our Tax ID:" instead of "Order #"!!! and other weird field names.
is there anyway I can attach a picture so I can show you?

John

Hi Joe,

is this software suitable for USA user?

Thank you
John

63

(2 replies, posted in Accounts Receivable)

Hi joe,

to many documents...
if I have to, which database table do I need to look into and what's the consequence or side effect that I should aware of?

Thank you.
Eric

64

(2 replies, posted in Accounts Receivable)

Hi,

is there a fast way to change the tax amount of past sales orders / invoices by editing the database field directly?

TIA

thank you.

wow, this is beyong me!!
a hint please or is there a help forum I should post to?

Thank you very much
Eric

Hi Joe,

I don't have header2.inc under my /reporting folder!!

Eric

Hi,

Is there anyway to show customer's phone number on sales order?

Thank you

69

(3 replies, posted in Accounts Receivable)

this may be a dump question but, when can I do the allocation? after goods being delivered and invoice being generated?

In payment term setting. what is prepayment? does it allow partial payment like deposit?

Thank you
Eric

70

(3 replies, posted in Accounts Receivable)

Hi,

I'd like to put a deposit requirement (30%) in my sales order sent to my customer. Can I do that?

Thank you
Eric

71

(14 replies, posted in Report Bugs here)

joe wrote:

Ericta, I am really sorry for your data loss.  Hopefully you can forgive us. We are doing all this on a voluntary base without any money involved.
We try to do the best we can to avoid this, and it is the first time we have run into this kind of problem. And hopefully it will be the last time.

But for your own safety, please make frequently backup of your companies.

Humble regards

Joe.

Understand, and thank you for the quick fix.

Eric

72

(1 replies, posted in Installation)

what is 2.3 RC2? is it 2.3.2?

Thank you

73

(14 replies, posted in Report Bugs here)

p2409 wrote:
ericta wrote:

I couldn't login to my account since I changed my company name. today I gain access to my frontaccount database, and find out all my records are gone! back to trial company records. I don't know if miss anything or is it not recommended to build records on top of the trial company?

I think what's happened here is that when you changed your company info, you ran 'Create/Update company' instead of 'Company Setup'. Doing this runs a database script against the tables, deleting previous info. It's easy to accidentally do, and yes, you have lost all your data unless you backed up first.

Thank you p2409... with tear

my bookkeeper's gonna kill me!! that's for sure.

75

(14 replies, posted in Report Bugs here)

I couldn't login to my account since I changed my company name. today I gain access to my frontaccount database, and find out all my records are gone! back to trial company records. I don't know if miss anything or is it not recommended to build records on top of the trial company?