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I suspect due to a timeout issue, this problem occurs.

I posted a customer payment, and got the yellow warning triangle. Assuming this was due to a timeout, I submitted the entry again.

When I checked the results, the payment was processed twice.

Is there a way to avoid this? I hate having to make adjusting entries

I am trying to enter a number of customers as carried forward balances. Most work correctly, however, I have 2 entries that keep insisting that they are cash sales, and DR Cash Register, rather that AR.

I have checked to make sure that the customers are set up to be allowed to charge in the Customer Setup screen, as well, ensured that the Delayed payment option was invoked on the invoice screen.

I have tried this a number of times, including logging out and flushing my cache.

Any thoughts?

I am trying to find a way to adapt FA for tracking time as a WIP item.

What I have come up with is entering my time in a Sales Order, and invoicing that out periodically.

However, I find that at the same time I am trying to track discounts of time I give due to various reasons (extraneous conversations, research that should not be charged to the client etc).

I have set up a time_discount item in inventory, however, it does not allow me to enter a negative number. Right now it adds to the cost in the sales order... it does not subtract it.

I suspect if I invoice it out, that I then would have to manually re-enter the discount.

Is there a way around this? Can a discount only be tracked once an invoice is issued?

Is there a better way to track time within FA?

Thanks!

First of all, I want to thank for all the prompt answers by the administrators. I know a lot value that.

Here is the situation:

1. Customer wants to order an item that takes some time to come in. So, a "sales order entry" is performed.
2. Customer needs to make a 50% deposit on this order before the order is finalized. (Accounting entries would be DR Cash and CR Customer Deposits)

The question is, how can this be handled in FA. I tried entering a negative amount in the "sales order entry", but that did not take.

Further questions, once the order comes in, how do I clear out the customer deposit from the liability ledger and apply it to the sales invoice that will be generated?

Is this possible with FA, or do we have to figure out a work around?

Here in Canada, we charge on all sales tax on revenues, and deduct the sales tax we pay on purchases before we remit to government.

It appears to me on testing that sales tax is in the price (at least the GL postings look that way), and I can't find a switch that would cause the tax to be added to the price rather than be included.

Am I missing something?

On a shared server, I have created a database, and then extracted the zip file into a directory of its own

The install failed numerous times, and to try and ensure that I am doing a clean install, I have deleted the database, and deleted ALL files in the directory, with the exception of the zip file.

My PHP.ini file is set as instructed, and all requirements in the install screen are green.

Here is were things fall apart.

First of all, my server reports Server reports PHP 5.2.9 yet the install screen reports PHP  4.1.0. I don't believe 4.1.0 supports INNODB, and of course, then the program could not run properly.

Secondly, even though I have tried to do a complete clean install every time, somehow most fields in the install screen are pre-populated, so there must be a cache somewhere. I have tried clearing the browser cache, and even tried using a different browser, with the same results.

So, my question on this issue is, where does the install write it's information, as it appears it does not get erased when I delete all files.

Thirdly, I get the following error messages (I believe the second is as a consequence of the first):

Warning: mysql_connect() [function.mysql-connect]: Host 'xxx.xxx.xxx.xx' is not allowed to connect to this MySQL server in /home/myaccountname/public_html/accounts/install/save.php on line 342

Warning: Cannot modify header information - headers already sent by (output started at /home/myacccountname/public_html/accounts/install/save.php:342) in /home/myaccountname/public_html/accounts/install/save.php on line56

Thanks in advance.. this is driving me crazy. I have installed numerous PHP programs in the past, although this is the first with INNODB, but I am not sure that should make a difference.

I have tried a variety of things:

-use the database name I set up in SQL (without any tables)
-a number of different database names, all with this same result

Thanks for the help last time, but it looks like I need more. Reading the manual and searching the forums did not help.