Hi

I have right now small problem. I made credit invoice for one costumer.
That was easy: Customer Credit Notes, then I choose the costumer etc. And credited these goods, what needed.
But now the problem - how I can pay the credited ammount back to costumer?
What I made: Banking and General Ledger ->Payments->Pay To:Costumer then I choose the costumer and from account I take Accounts Receivable.
After that payment - costumer balance is again normal as needed. But when I looked to Costumer Paymens, then I can see that I have still Left to Allocate the same credited sum. (look the picture: http://spottraining.org/wp-content/uploads/2012/05/Customer-Payment-Entry_13377544749341.png ).
Why it shows still that?
What is wrong?
How is the correct credit procedure for costumers?

I think it is better to add these modifications (also sales_orders comments field) to main FA. I think we are not only ones who needs more space sometimes.

No - it doesn't work.
I think it is related with database. I will look it later.

Hi

Right now FA shows only 245 characters in report (sales quotes, invoices) comments.

How to make it bigger? I need to add more information to sales quote.
I looked the report templates - but it is not related with them.

30

(6 replies, posted in Modules Add-on's)

I myself can't give your answer - as I can't install it.
I want also make asset register, but this module doesn't work.

31

(29 replies, posted in Modules Add-on's)

But is there some plans to add asset register to core FA?

32

(3 replies, posted in Wish List)

Yes - I am understanding that - but mean while - when You can see that user is not a spammer - then move this user to other user group.
Let say - less than 3 months from registration and less than 10 posts - then the pun stop questions are active - after that (when user has more than 10 posts and 3 months from registration) - this user is moved to new user group.

I don't know - how it is possible with PunBB - with MyBB it is possible

Hi

Is it possible to disable this Pun stop bots question, when user has some ammount of posts?

With each posting I need again and again answer to these questions.

34

(29 replies, posted in Modules Add-on's)

When I am cheking what files we can download directly from FA installation and from module author website - then functions.sql file is missing in FA installation.
But when I want to execute this SQL command, then I am getting fallowing error:
SQL query:

delimiter;

DROP TRIGGER IF EXISTS ins_asset_valuations;

MySQL said: Documentation
#1227 - Access denied; you need the SUPER privilege for this operation

35

(29 replies, posted in Modules Add-on's)

Hi

I am getting also SQL errors:
From Assets Entries:
DATABASE ERROR : could not get all assets
error code : 1305
error message : FUNCTION portal_raamat.0_get_asset_value does not exist
sql that failed was : SELECT *, 0_get_asset_value(a.asset_id, YEAR(now())) as current_value FROM 0_asset_types at INNER JOIN 0_assets a ON at.asset_type_id = a.asset_type_id WHERE !a.inactive

And from Amortisation Posting:
DATABASE ERROR : could not get year assets
error code : 1305
error message : FUNCTION portal_raamat.0_get_asset_value does not exist
sql that failed was : SELECT *, 0_get_asset_value(a.asset_id, YEAR(now())) as current_value FROM 0_asset_types at INNER JOIN 0_assets a ON at.asset_type_id = a.asset_type_id WHERE (a.inactive = 1) AND (YEAR(a.disposal_date) = 2012)

I run the update.sql (what I found Asset Register module) even directly in database, but still - the same errors and 0_get_asset_value its not greated.

36

(8 replies, posted in Accounts Receivable)

ABC123 - available in individual packaging or in 12 pc parcel - You can't add so long code and description to item description field in Purchasing page.

37

(8 replies, posted in Accounts Receivable)

Yes - I understanding that - that supplier doesn't need to know my codes and so on. But when I want to add some additional information - what supplier has also in description field - how I can add that - so that it will shown in description field?
Example - suppier item code - AB123 and in description - available in individual packaging or in 12 pc parcel.

38

(8 replies, posted in Accounts Receivable)

When I am setting name in Items & Inventory/Purchasing pricing - then it will shown in Item Code area - not in Item Description area. I tested it several times.

39

(8 replies, posted in Accounts Receivable)

FA Wiki is empty - when I looked Purhase order sections.
2-3-4-5 - I still doesn't understand - why it doesn't show the VAT number, sales person and my order number?

And Item Description - I don't see - where I can modify it - so that it will be shown in PO.

Hi

Look the added Purchase Order
http://spottraining.org/wp-content/uploads/2012/01/po.pdf

My Problems - main system is in Estonian - so the Company Name also - Portal Invest OÜ  - but I need to make English purchase orders and maybe invoices soon also.

Now the problems.

1) How You can see - in English this OÜ one letter is now some strange characters. How can I fix it or is it possible to define so - that in English language the company name is Portal Invest LLC

2) Why the field Sales Person is empty - as under company I added contacts.

3) Why the field Your VAT no. is empty? - I filled the VAT field under company when I added it.

4) Why the field Our Order No is empty?

5) Due Date - what is that?

6) Item Code - I have my own codes and so I add supplier codes to purchase prices article supplier comment/code field - but where I can edit or where it takes text to Item Description field?

41

(20 replies, posted in Translations)

I mean translation portal - where multiple users can translate

42

(20 replies, posted in Translations)

Hi

FA needs some official online translation portal - where translators can easly and online update the languages - and developers can add them to official package.

I made special account some times ago to Launchpad and it was fine - but now is there problem to get new strings in - it doesn't update any more.

43

(4 replies, posted in Wish List)

joe wrote:

1. The costs is set either when you do it manually in Adjustment or Standard Cost or setup in Purchase pricing, or when buying the items the first time.

Example - I am printing Mugs (lot of different mug types (articles) - but the standard printing costs are all the same)  - for printing I am using printing materials. These I am adding like standard costs per item. Now - the price changes for printing materials. Now I need to go and change the standard costs for each product. But all these products belongs to group - Mug.

joe wrote:

2. In Purchase Pricing you can set the suppliers Item no and description for the item.

When You are buying 99% of the time from one place - and then You need to take it from somewhere else - its easier to make fast correction directly in purchase order.

44

(4 replies, posted in Wish List)

EDIT: One thing more - about e-mails. I think it will be good, when it is possible to write some comments or modify the message what You are sending to costumers/suppliers. Right now You only pressing the button and it send automatic the message with pdf file. I think its need to be two step process - so that You can add additional information to e-mail etc. Also - multiple addresses possibility - this is also needed.

45

(4 replies, posted in Wish List)

Hi

I have two small suggestions for FA.

1) Please add possibility to add standard cost to groups also. I am printing mugs - i know that standard costs are the same. Its easier then to add standard costs to group.

2) Please add possibility to change article names in purchase orders also. When same product comes from different suppliers - they have some times different names also. Then it is easy to modify the name of product, when needed.

46

(1 replies, posted in Reporting)

Hi

How I can look - how much I have sold service items?
I can look from reports what turnover I have from stock items - but I want to see the same also for service items.

47

(16 replies, posted in Installation)

joe wrote:

Thanks, try to comment out other lines nearby in /includes/session.inc. Sooner or later we will know where the problems are.

/Joe

I can test it at weekend.
Right now I installed back 2.3.7 and it works fine.

48

(16 replies, posted in Installation)

joe wrote:

Try the following to help us trace ev. bug.

Go into file /includes/session.inc.

1. Comment out line 297 and 298 by setting // in front of the lines. Save and try again. If you are still having problem, we should try to find the problem elsewhere and you can stop trace the Session Manager.

/Joe

No luck with 297 and 298 - still the same blank page.

49

(16 replies, posted in Installation)

this is not browser cache problem

50

(16 replies, posted in Installation)

I have PHP 5.3.8