Topic: Attachments

We successfully upgraded FA from version 2.3 to 2.4, however the attached file cannot view and when we download it in FA system it has 0 file size.  We successfully uploaded the attached files in  /company/1/attachments  and it has -rw-r--r-- access   and each respective files have corresponding file size.

Is there any way to fix this

Re: Attachments

What is your MySQL and PHP versions and which platform version are you on and which build version of FA v2.4 are you using?

Re: Attachments

If you are checking in the first company than you must copied it to company/0/attachments

If you copied for the second company that's right. So you can try further by enabling debugging mode

Subscription service based on FA
HRM CRM POS batch Themes

Re: Attachments

Yes, I copied the second company that is why i placed it to company/1/attachments



kvvaradha wrote:

If you are checking in the first company than you must copied it to company/0/attachments

If you copied for the second company that's right. So you can try further by enabling debugging mode

Re: Attachments

The PHP Version is 8.1.27   and  FA Version 2.4.17 Build 16.08.2024.  It is using  MariaDB version is 10.11.8   offers the same fundamental functionality as MySQL.    Were are using a newly installed  FA Version 2.4.17 Build 16.08.2024 using  MariaDB version is 10.11.8   and it works well.   Only during this migration issue that we encounter problem in attachments

apmuthu wrote:

What is your MySQL and PHP versions and which platform version are you on and which build version of FA v2.4 are you using?

Re: Attachments

File ownership to be checked for your company/0/attachments folder as it must be owned by the webserver process (www-data for Debian/Ubuntu).