Topic: Problem in Customer Balances
One of my client has reported this problem. Here is the ledger of his Walk In Customer.
All Transactions are being shown Knocked Off, But the total of Charges and Debits gives a difference of -36000.
Since this is Walk in Customer so Payment is settled then and there and the same is being reflected that Not a Single Transaction in itself has a balance.
But How shall I interpret this -36000?
Even the Customer Transaction Inquiry is showing the Balance of -36,000
If I see this report with Show Balance = Yes then it gives the Ending Balance of -36,000.
The client says there is no Dues or Extra Payments from this customer as all Individual Transactions are being Knocked Off.
The ledger is complete from the Day1 till date.