Topic: Duplicated Invoice Numbers if 2 users generating invoices at same time
I understand that in Forms Set Up, if you set a number format for Next Reference, each time when you generate a new document, let's say an invoice, the Invoice Number will increase by 1 the next time.
However, we are facing the issue that we often have the situation that more than 1 user are trying to generate invoices at the same time. All users get the same assigned invoice number. And then the first user finishes the generation process earlier and his invoice can be confirmed with that invoice number. And when the second user finishes the process, he will get alerted that 'your invoice number has already been used'
This is causing us issue so we can use sequential number.
Is it possible to avoid this? Thank you.