• From: Canada, Yukon
  • Registered: 09/27/2014
  • Posts: 121

Topic: voiding transactions

Hi, me again...

according to the wiki, in order to void a supplier transaction, one should first void the invoice, then the PO Delivery.  When I void the delivery I get this error:

The entered transaction does not exist or cannot be voided.

Transaction clearly exists, I can click the podelivery order number and see it.  I can also see it in my inventory movements. 

so why can it not be voided?  is there another part to the procedure?

bobloblian's Website

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: voiding transactions

It may be some browser cache. Try to logout, clear cache and open the browser again (with no other browser instances open) and then login to void the delivery order and see what happens.

Also take a backup (1) and then create a delivery order and take a backup (2) and then void the delivery order and take a backup (3) and then compare the backups for what entries came in when the delivery order was created and what got taken out / modified when it was voided. Check as to what differences are there if the invoice too was created and voided and see what database changes exist and how it affects the FA processing.

apmuthu's Website

  • From: India
  • Registered: 01/19/2018
  • Posts: 1

Re: voiding transactions

i am new in FA and itstalled first time Fa 2.4.1. i have entered direct purchase invoice.so, auto purchase delivery is generated.then i have to delete one item and enter other item from invoice.now i voided invoice sucessfully. but at the time of voiding auto purchase delivery the error msg is "The entered transaction does not exist or cannot be voided.".then i entered this direct purchase invoice again with correct items. by searching i found that unvoided purchase order delivery of previous delivery reflect in this new entered invoice, without any billing amount effect and with add remove button. by removing this items from this bill,automatically void the previous unvoided auto purchase order delivery items from every where.how can i directly void purchase order delivery.

  • From: USA
  • Registered: 07/16/2017
  • Posts: 276

Re: voiding transactions

Voiding purchase order deliveries did not work in 2.4.1 (https://frontaccounting.com/punbb/viewtopic.php?id=6875).  Fixed in 2.4.2 I think: https://github.com/FrontAccountingERP/FA/commit/f8e530e76327a6e95854d7a46504c2eb977ae43e.