Topic: Invoice # Not Incrementing, No Customers in Direct Invoice Entry
Hi, All!
I installed FA yesterday and, thus far, I'm pretty darned impressed. NICE stuff, folks! However, I have run into two problems in entering direct invoices that have me stumped:
1. The invoice number isn't automatically incrementing. Every time I enter a new direct invoice, the number defaults to what I put in the forms setup screen so I have to manually enter the next invoice number.
2. Just now, all of the customers have disappeared in the "direct invoice" and "add/manage customers" screens. The customer records are still in fl_debtors_master (I checked using phpMyAdmin), the invoices are showing up in "print invoices", and the transactions are all in the GL (I can see them in the GL Transaction Listing). However, the "customer" drop-down boxes in the "direct invoice" is blank and in the "add/manage customers" screens it only show "New customer." Btw, I checked "show inactive" in the "add/manage" customers screen and it still displays only "New customer." Also, I logged-off and logged back in, but it's still happening.
Any help provided will be greatly appreciated!
EDIT: It appears the disappearing customers problem is larger than just customers. I just noticed that items are not showing up either. So, obviously, this is a more general problem rather than an A/R problem. Sorry that I didn't post this in the setup forum, but let's see if it can get solved here.
Thanks!
Regards,
Chris