Very nice ... but one express question

If these entities are not legal entities themselves, you can set them up as dimensions (cost centres or departments).

This way you can get result sheet for both.
You could also set up a bank account for both entities.

This would make it easy to follow the results.

Joe

Very nice and fast replies. Thank you

You will need a Restaurant POS with touch screen facility and multiple payment application modes in one screen. FA's POS can be used for simple low volume restaurants where each payment needs to be applied separately.

Contact @elax for his commercial FA connectors to popular POS frontends.

A popular POS is OpenSourcePOS.

Direct Invoice to "Cash Customer" - All service items - no inventory.

Make many Restaurant Service Items.
Make just 1 or 2 Service Items for the Call Center.
Do not track Inventory.
Just have 1 Cash Customer.
1 Credit Card Customer for each Credit Card Type.

Use Sales => Direct Invoice

Is that needed even for Sales => Direct Delivery?

Delivery is part of the Sales (orders) tab. The Access Roles permissions page for Sales tab functions has only the following feature roles:

All Direct Sales Delivery have the Sales Orders and Invoicing done automatically in the background and hence choosing to disable them (other than in the menu items) would lead to unknown configuration state. Just do not use them then.

If in the file, applications/customers.php, you comment out lines 19 and 20 you will find the Sales Quotation Menu link missing in the Sales tab in FA.

Generally in any ERP (as opposed to normal accounting software), a certain workflow is standard - delivery and invoicing are separate functions and need to be done by different entities (roles - same person can don several roles).

The Direct Delivery has been made available for such simple situations as yours and to simulate functionality of normal accounting software for new users to gain traction quickly in familiar operations. In actuality, the Invoicing and all GL entries are made as if a Sales Order was generated and then Invoiced and then Delivered in the Direct Invoice! In the case of Direct Delivery only the Sales Order and Delivery are bunched together.

Limiting invoicing items to 10 or any other hardcoded number is not advisable for the form elements as paging is done on printing only and it is best left to the user's choice depending on how much text is desired to be input for printing at the end of the items. If however your terms and conditions is a fixed text display, you may want to place it in small font and possibly in the invoice footer.

Lookup the reference code at lines 191 to 212 in reporting/includes/header2.inc:

        // Footer
        $this->Font('italic');
        $this->row = $iline7 - $this->lineHeight - 6;

        foreach ($Footer as $line => $txt)
        {
            if (!is_numeric($line))    // title => link
            {
                $this->fontSize -= 2;
                $this->TextWrap($ccol, $this->row, $right - $ccol, $line, 'C');
                $this->row -= $this->lineHeight;
                $this->SetTextColor(0, 0, 255);
                $this->TextWrap($ccol, $this->row, $right - $ccol, $txt, 'C');
                $this->SetTextColor(0, 0, 0);
                $this->addLink($txt, $ccol, $this->row, $this->pageWidth - $this->rightMargin, $this->row + $this->lineHeight);
                $this->fontSize += 2;
            }
            else
                $this->TextWrap($ccol, $this->row, $right - $ccol, $txt, 'C');
            $this->row -= $this->lineHeight;

        }

For a specific company you can place an override in the company/#/reporting/reporting/includes/header2.inc file for which you may use the original reporting/includes/header2.inc as a template to start with.

Actually, according to the wiki, the Direct Invoice is the one that combines Sales Order, Delivery and Invoicing into one step. Direct Delivery just bunches the Sales Order and Delivery together.