Hi Joe,

Thanks so much for your help.
Using group account helps in building levels. But in balance sheet and COA report (with balance shown), no balance (should be sum balance of the accounts in the group) is displayed for a group account. Therefore in my case, it's more about account levels than group levels.

I.e. Account number           Account name                                            Total amount
      311                               Bank receivables                                       300
      - 3111                           Bank receivables from HSBC                      300
      - 3111_HCM                  Bank receivables from HSBC HCM city        100
      - 3111_Hanoi                Bank receivables from HSBC Hanoi             200

thanks again, Joe.

Hi guys,

I've been investigated the software for almost a week. In our country, we use the chart of accounts system with parent-children account levels.
I.e. 311                               Bank receivables
      - 3111                           Bank receivables from HSBC
      - 3111_HCM                  Bank receivables from HSBC HCM city
      - 3111_Hanoi                Bank receivables from HSBC Hanoi

Please advice to re-configure the chart of accounts to this direction. Thanks a ton everyone!