• juju
  • juju
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  • From: Indonesia
  • Registered: 02/02/2011
  • Posts: 62

Topic: Failed to void a "customer payments"

Hello

I have upgraded to version 2.3.5, but when I want to do the emptying of the customer payment transaction  always comes a message
"The entered transaction does not exist or cannot be voided."
there seems to be a bug here.

Jujuk

ING NGARSO SUNG TULODO, ING MADYO MANGUN KARSO, TUT WURI HANDAYANI
  • joe
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  • Registered: 03/15/2007
  • Posts: 5,089

Re: Failed to void a "customer payments"

Hello, I cannot reproduce this, Jujuk.

Please ensure you are up to date with the HG repository.

/Joe

3 Reply by juju (edited by juju 06/30/2011 01:30:00 pm)

  • juju
  • juju
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  • From: Indonesia
  • Registered: 02/02/2011
  • Posts: 62

Re: Failed to void a "customer payments"

Hello Joe

In scripts /admin/db/voiding_db.inc. I see there are additional rows,

case ST_CUSTPAYMENT : // it's a customer payment
++    if (!check_void_bank_trans($type, $type_no))
++    return false;

These additional, customers payments at the FA I can not void
I want to ask, it leads to a database record in the table what? and functions where?


Thanks want to share with me & Best Regard

Jujuk

ING NGARSO SUNG TULODO, ING MADYO MANGUN KARSO, TUT WURI HANDAYANI
  • joe
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Re: Failed to void a "customer payments"

Ah, Jujuk.
If the Bank Transaction Type = BT_CASH and the Bank Account is going into minus during voiding, the voiding is not allowed.
Please check that.

/Joe