1 Topic by admaccounting (edited by admaccounting 05/17/2011 01:12:57 pm)

  • Registered: 03/05/2010
  • Posts: 2

Topic: Update General Ledger Account doesn't work

Running FA 2.3 I'm trying to update a GL Account, however when I select the account I want to update, it don't get the update nor delete buttons.
Also the screen doesn't show me the appropriate information.

I have several companies setup and have this problem only with one of them. When selecting another company it works fine.

Did check the R/W rights on the specific company subdir and access is fully granted.

Any suggestions as to where to look?

  • p2409
  • Senior Member
  • Offline
  • From: Australia
  • Registered: 12/11/2008
  • Posts: 127

Re: Update General Ledger Account doesn't work

A suggestion: delete the contents of the js_cache directory under the company/x directory. I think this is OK to do (can the itronics/joe confirm?)

  • Registered: 03/05/2010
  • Posts: 2

Re: Update General Ledger Account doesn't work

Tx 4 the suggestion. Took a backup of the js-cache dir, deleted the content. However nothing changed.

4 Reply by rodw (edited by rodw 05/17/2011 09:08:59 pm)

  • rodw
  • Senior Member
  • Offline
  • From: Australia
  • Registered: 03/01/2010
  • Posts: 115

Re: Update General Ledger Account doesn't work

Sounds like a permissions issue for the logged in user. Try logging in as Admin and if not enabled check the rights.

[b]RodW[/b]
Brisbane, QLD, Australia
  • Registered: 12/25/2007
  • Posts: 2,447

Re: Update General Ledger Account doesn't work

Strange issue. I see no logic reason for different behaviour for various companies.
Deleting js_cache content is safe anyway.
Janusz