Topic: Problem after installed FA: re-change the password automatically

HI

Problem after installed FA 2.3.1 : re-change the password automatically, and can not login to the system
I do not know what is the reason this occurs


Is there a solution?
thanks

2 (edited by Majed 02/16/2011 05:09:16 pm)

Re: Problem after installed FA: re-change the password automatically

HI

After installing FA 2.3.2 the password is not accepted! I got this message:

Incorrect Password
The user and password combination is not valid for the system.

I cannot even try the system.

thanks

Re: Problem after installed FA: re-change the password automatically

I can't reproduce the problem, which is reported sometimes. Maybe it is related to character encoding? What encoding do you use in your box, do you use some accented characters in password? It should not matter, but who knows..

Re: Problem after installed FA: re-change the password automatically

I am using "utf8_general_ci" encoding.

I don't think it's belong to encoding, I think it's a script problem.

By the way, I am using:
Apache Version 2.2.17
PHP Version 5.3.3
MySQL Version 5.5.8

Re: Problem after installed FA: re-change the password automatically

Well, related to encoding or not - surely it is script problem. But my problem is that I cannot reproduce this bug, so I'm dependant on tests made by reporters. Have you tried to install FA using only ASCII characters in user/password input?
Janusz

Re: Problem after installed FA: re-change the password automatically

Yes, but it doesn't work because the interface I am using is Arabic and it must be "utf8_general_ci" encoding.

Re: Problem after installed FA: re-change the password automatically

I'm not sure I understand you right. My proposed solution is:
. install FA with standard 'admin' and 'password ' credentials
. login and change the password as you wish.
Does it work for you or not?

8 (edited by Majed 03/04/2011 06:30:33 pm)

Re: Problem after installed FA: re-change the password automatically

Actually I install FA with standard 'admin' and 'password ' credentials + I select to install Arabic language but when I try to login I got (Incorrect Password) message!

Re: Problem after installed FA: re-change the password automatically

I'm having the same issue. I just moved my installation to a new machine (running ubuntu 11.04) and am not able to login now. Has anyone figured out a solution?

Re: Problem after installed FA: re-change the password automatically

The problem appeared again, with version 2.3.4
Specifically in:
When you create a new company,
I am using "utf8" encoding.
We hope to help future
please We want a solution ASAP

Re: Problem after installed FA: re-change the password automatically

Long time no see, Excellence.
I still cannot reproduce the issue, so please first describe how you've solved the problem 4 months ago?

Janusz

Re: Problem after installed FA: re-change the password automatically

Long time no see, Excellence.
I still cannot reproduce the issue, so please first describe how you've solved the problem 4 months ago?

Janusz

Re: Problem after installed FA: re-change the password automatically

Hello Janusz
I could not solve the problem
But I was busy with other things

Re: Problem after installed FA: re-change the password automatically

Hi
i have some information it might help

when i try  to  Install/Activate Chart of Accounts ( Arabic Egypt COA) on the main company then i try to make new company based on this  Chart of Accounts i get this problem
i never can login with Username :admin and Password:admin

so i stopped using the  ( Arabic Egypt COA)  at all  and i need to use it
maybe you can try this to make sure and tell me if you can make ( Arabic Egypt COA) for new company

thank you in advance

Re: Problem after installed FA: re-change the password automatically

Citizen,
I have just added new company on my existing FA installation using Arabic COA with standard login 'password'. To be sure nothing was overlooked, I have also installed Arabic language pack and set this as default. All works without problems, I can login, logout and work without problems, so I'm at least sure there is no bug suffering my example configuration i.e. MySQL 5.1.49-3, php 5.3.3-7 on Debian Squeeze.
Please try to do the installation as follows:
. Install FA from scratch in standard en_US configuration
. Install Arabic COA and lang pack
. Create new company using arabic COA and password 'password' and prefix suggested ('1_')
. Logout and try the new created company.

If you still have no access to new company with  'admin'/'password' credentials, dump database using some sql tool e.g. phpyadmin and send the file with comments to me, than I will check the content and try find the reason.

Janusz

Re: Problem after installed FA: re-change the password automatically

hi
i did try this and did not work well.

Ok. I'm going to make new installtion with the ( Arabic Egypt COA) as default charts of accounts in the main comapny
and i will make new company based on ( Arabic Egypt COA)

i got some questions
i used to make new database for every new company. Does that will generate any problem for making new company with new password?

if i make new company with no prefix does that will generate any problem?

thank you in advance

17 (edited by Citizen 06/05/2011 08:31:01 pm)

Re: Problem after installed FA: re-change the password automatically

Hi
i did created new installation with new database (without prefix) with the default ( Arabic Egypt COA)
now i cant join for the main company with admin login

as i said before when i choose ( Arabic Egypt COA) i never can login with username :admin and password : admin

I did installed another new installation from scratch (with prefix) and the secound company i did make 1_ as prefix

Note : every company i do create new database for every company

so how can i fix this problem???

thank you in advance

Re: Problem after installed FA: re-change the password automatically

hi itronics

I try to do the installation as follows:
. Install FA from scratch in standard en_US configuration
. Install Arabic COA and lang pack
. Create new company using arabic COA and password 'password' and prefix suggested ('1_')
. Logout and i cant join for the main company with admin login.

i hope to help

Re: Problem after installed FA: re-change the password automatically

Ok, guys. Now, please make  dump (export) file  from the databases created during installation, add your comments and send it to me. You can use phpmyadmin or similar tool to do this.
Send the info to our contributions mailbox found on ContactUs page.
Janusz

20 (edited by Excellence 06/07/2011 11:28:51 am)

Re: Problem after installed FA: re-change the password automatically

THANK YOU CITIZEN for sent file . .  .

Re: Problem after installed FA: re-change the password automatically

Ok, I have found the problem. There are currently two different  Arabic charts of accounts available from our repository - GAAP complaint and general. General COA had invalid access setup table. I have repaired the COA and FA packages repository is updated.

After looking into both COA schemes, seems that GAAP version is better prepared and the other one is probably obsolete. Anyway it should work now without problems. Could you check the two COA's and report its usefulness?
Janusz

Re: Problem after installed FA: re-change the password automatically

where can i update this solution?
do i have to make any steps or download any files and where can i find these files?

thank you in advance

Re: Problem after installed FA: re-change the password automatically

The new version of general COA is already in FA repo. You can install it via Install/Activate Chart of Accounts, and then use it to create new company.
Janusz

Re: Problem after installed FA: re-change the password automatically

Hi
where can i find "FA repo" to download general COA.

thank you in advance

Re: Problem after installed FA: re-change the password automatically

Hi
i installed the latest version of FrontAccounting 2.3.5 and the problem still up?

please i need to fix this issue ASAP

thank you in advance