• Kalido
  • Senior Member
  • Offline
  • From: Lebanon
  • Registered: 08/06/2009
  • Posts: 85

Topic: Having a Problem with pdf reports

Hello,

when I try to generate JV report for a tight period 1-2 months,
the prn_redirect.php generate a pdf doc.

when I tried to generate JV report for a wide period of 20 months, the prn_redirect.php couldn't generate a pdf doc.

For this reason I tried the following :

- I increased the [ default timeout value : tout ] in " utils.js " to 50000

- I increased $uni [ memory_limit ] from 48M to 512M in " class.pdf.inc "

Also it didn't work.

Note : - I use laptop / 3GB RAM, 1.87Ghz core duo from Intel.
          - In my office & w/ desktop 1 GB RAM , I don't face this problem.
          - Data are utf-8 (arabic language)
          - I faced this issue w/ V2.2.4 & today also with V2.3.0 after upgrading


Any Idea to resolve this issue ? I will be thankful.

Regards,
Khaled

  • Registered: 12/25/2007
  • Posts: 2,448

Re: Having a Problem with pdf reports

Maybe the you have too low value set for max_execution_time parameter in php.ini?
Janusz

  • Kalido
  • Senior Member
  • Offline
  • From: Lebanon
  • Registered: 08/06/2009
  • Posts: 85

Re: Having a Problem with pdf reports

Thanks for your help. I try it as you propose but seems it does not work.

Hope any further ideas.

regards

  • Registered: 12/25/2007
  • Posts: 2,448

Re: Having a Problem with pdf reports

I think you should look into server and/or application  logs to find what is the reason of failure.
Janusz