• Registered: 07/06/2010
  • Posts: 1

Topic: Log In Password not working

Software is set up. I can access the db and see my admin account and passwords.

I get error :

Incorrect Password

The user and password combination is not valid for the system.

If you are not an authorized user, please contact your system administrator to obtain an account to enable you to use the system.
Try again

I have changed password in DB but to no avail.

Many thanks for your help

  • From: Canada, QC, Montreal
  • Registered: 05/16/2010
  • Posts: 167

Re: Log In Password not working

If you have access to the DB, this thread will interest you:

https://frontaccounting.com/punbb/viewtopic.php?id=1023

Joe said:

You can reset the admin password for a company by using phpMyAdmin. Enter the company database and find the correct table prefix f.i. 0_users.
Edit the user Admin. Paste the following md5 password, 5f4dcc3b5aa765d61d8327deb882cf99 , for 'password' into the password field.
You can now login as username: admin and password: password .
Please change this password this asap.

I can confirm that it works with version 2.2.8

Gaston

  • Registered: 05/26/2012
  • Posts: 4

Re: Log In Password not working

I faced the same problem in  2.3.10, manually reset it in phpmyadmin without success ...

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,107

Re: Log In Password not working

You have put your problem in several forums. It is enough with one !!

Please try to make some research in your environment. The error might be here.

1. Look into errors.log that resides inside your /tmp directory. At the very end you will probably see what is wrong.

2. Set the $go_debug in config.php file to 1, to trap more warnings/errors.

Did this help?

/Joe