• From: London
  • Registered: 05/09/2010
  • Posts: 7

Topic: Query on directing sales ledger postings to non-default accounts

I am currently implementing FA in Hong Kong, Tokyo, Singapore and Shanghai. In these implementations, 'items' are sofware licences rather than anything physical.

I am almost certainly missing something simple, but here is my query.

I set up an intem and set the sales account field  to "4010 sales (licences)"  In the Item Catgories section, this above product is classed as 'licensed product' and also has the sales account 4010.

(There is a sales account for each type of product).

However, when I process an order for this product, it posts the sales side to the default sales account set up in "System and GL setup", not 4010. I had assumed that I would be able to override this default for each item class or indeed item.

What have I missed here? Any help would be most welcome.

Tim

  • Registered: 12/25/2007
  • Posts: 2,446

Re: Query on directing sales ledger postings to non-default accounts

All your clients should have 'Use item sales account' option set in Sales Account selector for every branch, otherwise sales account is get from customer branch, not the item record.
Janusz