• Registered: 05/02/2010
  • Posts: 5

Topic: unable to access to these Setup maintenance

unable to access to these Setup
  Install/Update Languages
  Install/Activate Extensions
  Software Upgrade

Actually link not work

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,106

Re: unable to access to these Setup maintenance

You will have to login as superadmin (login as admin on your first company, often the Training Co.)

/Joe

  • thhui
  • Senior Member
  • Offline
  • From: Hong Kong
  • Registered: 05/20/2009
  • Posts: 63

Re: unable to access to these Setup maintenance

Having installed the second company, I cannot access the following menu in the second company

  Create/Update Companies
  Install/Update Languages
  Install/Activate Extensions
  Software Upgrade

The menu is dimmed and cannot activate.
I've logged in as admin already.

Why? Pls help!!

  • From: UK, Scotland, Aberdeen
  • Registered: 04/21/2010
  • Posts: 30

Re: unable to access to these Setup maintenance

You can only do those things when you're logged in to your number zero company - for most people this will be the test company.

W

  • thhui
  • Senior Member
  • Offline
  • From: Hong Kong
  • Registered: 05/20/2009
  • Posts: 63

Re: unable to access to these Setup maintenance

Thanks to Worrab!!!

I got that test company's admin is superadmin indeed!

  • From: Canada, BC, Chilliwack
  • Registered: 04/20/2010
  • Posts: 22

Re: unable to access to these Setup maintenance

I'm thinking it would be a good idea to address this issue in the wiki as it has come up more than once. Any suggestions for a good spot? Should a new page get created? I think it should be somewhere somewhat obvious in order to grab peoples' attention.

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,106

Re: unable to access to these Setup maintenance

I have created a Menu Item, called 'The SuperAdmin', with the various tasks. Please add your informations here. Thanks.

/Joe

8 Reply by rthor (edited by rthor 06/02/2010 07:55:20 pm)

  • From: Canada, BC, Chilliwack
  • Registered: 04/20/2010
  • Posts: 22

Re: unable to access to these Setup maintenance

I have added basic information on how to access the super-admin account at https://frontaccounting.com/fawiki/inde … Main.Usage. Please let me know if any further clarification is required.

Thanks to Joe for setting up the new page.

  • Registered: 12/25/2007
  • Posts: 2,448

Re: unable to access to these Setup maintenance

I have fixed the super admin description on wiki, as there was some misleadings in it. Anyway thank you for all your contributions.
Janusz