• From: Egypt, Giza
  • Registered: 08/11/2009
  • Posts: 21

Topic: New Company Password

Hi All,
I have been trying to install Frontaccount version 2.2.2 and whenever I install a new company to work with I get the following error,
I have been trying to two days now with no luck , I have tried the debug but can not reach anything


Incorrect Password

The user and password combination is not valid for the system.

If you are not an authorized user, please contact your system administrator to obtain an account to enable you to use the system.
Try again

thanks
Omar

  • Registered: 12/25/2007
  • Posts: 2,447

Re: New Company Password

Try newest 2.2.4 release, there was a couple of important bugfixes in mean time.
Use only plain english letters/digits/special chars in password. Do not use local alphabetic characters in password. You can also try to set password using phpmyadmin to this found in
en_US-demo.sql, you should have access granted logging with admin:password.
Janusz

Janusz

  • From: Egypt, Giza
  • Registered: 08/11/2009
  • Posts: 21

Re: New Company Password

I am still having the same problem,
I cab login to the training cmpany but not to any other company that I create,
although the users database include the user and password of the admin
thanks
omar

  • From: Egypt, Giza
  • Registered: 08/11/2009
  • Posts: 21

Re: New Company Password

Joe,
It has to do with the arabic in the sql,
when I start putting arabic in the account GL account and accounts name it starts refusing the password,

Can you advise what to do , or even skip the password

best regards
Omar