• From: Israel
  • Registered: 01/20/2010
  • Posts: 7

Topic: "Direct Sales Invoice" problem

Hi,

I installed FA few days ago and start testing it .

On the Purchase side everything went fine. On the Sales side I have a problem. I am trying to use "Direct Sales Invoice", but after hitting the "Place Invoice" bottom the process "stuck" - the "wait" icon stays on the screen. Looking on the db tables, I see three identical orders (reference "auto") in 0_sales_orders, but nothing in 0_gl_trans.

Any idea what went wrong?

Thanks,
Sty

  • Registered: 12/25/2007
  • Posts: 2,448

Re: "Direct Sales Invoice" problem

Probably you have removed default POS. Restore it, then enter every user and Edit/Update it. After this operation all should work right.
Default POS should not be deleted, but due to bug in 2.2.3 this was possible.
Janusz

  • From: Israel
  • Registered: 01/20/2010
  • Posts: 7

Re: "Direct Sales Invoice" problem

Thanks for prompt response.
Can I give any name to this POS or should I name it "Default"?

  • Registered: 12/25/2007
  • Posts: 2,448

Re: "Direct Sales Invoice" problem

You can give any name you wish. Don't forget go through users records to update relation to this just created POS.

  • From: Israel
  • Registered: 01/20/2010
  • Posts: 7

Re: "Direct Sales Invoice" problem

Many thanks.