Import transactions not working

I am trying to import sales order data from Shopify into FA.  I've read all the posts I can find on the subject and have tried numerous variations of data types in the .csv file.  I have used the template FA makes available.  Does it matter which character set is selected on the csv import dialogue?

I have progressed to the point where no errors are reported and the FA interface feeds back a line highlighted in green of the data that was processed.  However, when I check to see if a new SO record was created I don't find one.

I would expect that the feed back resulting from a successful upload would be more than the green highlighted information.

Also, the menu option to IMPORT TRANSACTIONS is perpetually greyed out, forcing me to go through the steps to save the access rights for the Administrator (me) each time I want to try to import.  Not sure if this is somehow related but even if it isn't it's very frustrating!