• From: UK
  • Registered: 10/11/2009
  • Posts: 50

Topic: Our Order No on Sales Report

When I added a sales order I added a reference and a customer reference. When I viewed the PDF sales order the reference is at the top under the date as 'order number', the customer reference is at the top of the table under 'customers reference' but there is an additional field called 'our order no'. Should this contain the reference number? If not what is it for and where do you set it?

I have been testing this on the demo site but have not been able to get anything to appear in this box.

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,107

Re: Our Order No on Sales Report

It is only used for deliveries / packing slip. In other documents it might be redundant.

/Joe

  • From: UK
  • Registered: 10/11/2009
  • Posts: 50

Re: Our Order No on Sales Report

Yes, I see now - I did not realise that each process (sales order, delivery and invoicing) could have a separate reference number, I was thinking the reference number was for the entire chain of events and was the same for each process.

I will keep on using the demo until I figure everything out.

Thanks for your help.