1 Topic by trunox (edited by trunox 01/11/2023 12:49:54 pm)

  • From: Malaysia, Kuala Lumpur
  • Registered: 04/23/2022
  • Posts: 3

Topic: Unable to login after upgrade to the latest version 2.4.14

Hi all, i just try to upgrade to the latest version 2.4.14 from my share hosting.
But after the upgrade, i am unable to login.
It always shows a screen with the below wording, there is no other button to login into the system.

image link below:
https://ibb.co/px2xZDm

Kindly advise what has gone wrong and how to recover it.
Many thanks

HTY

  • Registered: 10/31/2013
  • Posts: 21

Re: Unable to login after upgrade to the latest version 2.4.14

sorry, I dunno

what version of php are you using? is ssl enabled?
purge your browser cache?

maybe you can reinstall the old version?

do you have access to the database, like phpmyAdmin ? maybe you can delete the user password just in case it's not getting over the wires properly?
and of course, backup backup backup

  • From: USA, Michigan
  • Registered: 01/26/2024
  • Posts: 5

Re: Unable to login after upgrade to the latest version 2.4.14

This is the same issue I have when updating my database PHP from version 7.3 to 8.3.  Same login screen with no ability to login.

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,093

Re: Unable to login after upgrade to the latest version 2.4.14

PHP 8.3 is not yet supported in most configurations in frontaccounting 2.4.x.

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