• From: USA, SC, Columbia
  • Registered: 01/26/2022
  • Posts: 20

Topic: TCPDF error: Unable to create output file

After upgrading FA from ver 2.4.11 to Build 7.03.2023 to FA 2.4.15 I am now receiving the following error message when trying to print a document.

TCPDF error: Unable to create output file: ../company/0/pdf_files/YgAJ_YBzcAdEUuEZLulbtQxx.pdf

Using Ubuntu 20.04.5
MariaDB 10.3.38
PHP ver 7.4.33

Thanks in advance for your help.

Regards,  Frank Carll

  • From: India, TN, Karur
  • Registered: 05/16/2014
  • Posts: 1,195

Re: TCPDF error: Unable to create output file

Your FA has the company directory issue
Whether it may removed or permission revoked.

1. Check the directory found in this order
/company/0/pdf_files

2. Permission for each directory such as
Company
0
Pdf_files

If all have 755 or 775 it will be ok. If still not working try 777 to work.

Subscription service based on FA
HRM CRM POS batch Themes

kvvaradha's Website

  • From: USA, SC, Columbia
  • Registered: 01/26/2022
  • Posts: 20

Re: TCPDF error: Unable to create output file

Changing the permission of Pdf_files from 775 to 777 solved the problem.

I appreciate your suggestion.

Frank

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: TCPDF error: Unable to create output file

This could be better resolved with file and folder ownership fixes.
Debian/Ubuntu by default uses ownership of www-data
Keeping it as 775 permissions is best.

chmod -R 775 ../company/
chown -R www-data:www-data ../company/

apmuthu's Website