• From: Egypt, Al Mansurah, Dakahlia
  • Registered: 07/23/2019
  • Posts: 23

Topic: I have a problem with late customer invoices

I made a late sale invoice
Then
I collected all the dues from within the accounts for the customer’s account
When visiting a customer’s collection page, invoices remain pending
Although the client account has been liquidated

Here are pictures of the problem to see

https://b.top4top.io/p_1636uaztk1.png

https://c.top4top.io/p_1636k6xo42.png

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CustomerPayments.zip 72.3 kb, 7 downloads since 2020-06-25 

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  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: I have a problem with late customer invoices

How did you "collect all dues"? A Journal entry or by debit note? Only latter is allocatable to the due invoices.

apmuthu's Website

  • From: Egypt, Al Mansurah, Dakahlia
  • Registered: 07/23/2019
  • Posts: 23

Re: I have a problem with late customer invoices

Excuse me.. I've entered an arrested client with all the debts.
And the bills are still pending.

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: I have a problem with late customer invoices

I do not understand what you mean by "entered an arrested client with all the debts". Kindly contact your country users with sufficient experience (if classified by number of posts) like:
@almohasb
@abozeed
@AsimACC
@JavaMan
@Mahmoud Ali

apmuthu's Website

  • From: Egypt, Cairo
  • Registered: 09/07/2019
  • Posts: 18

Re: I have a problem with late customer invoices

Hi Ahmed,
For late record of sales transactions
1.you can post your sales transactions normaly and select payment terms.
2.you can post customer payments to this customers normaly.

if you still face same issue you can conact me by PM