• From: Canada
  • Registered: 10/14/2016
  • Posts: 38

Topic: Front Accounting buggy in Chrome

When I tried to select a customer, when writing invoices or editing customers, and selected a customer from the pop up window, the information does not show up on the main window.

But when I use microsoft Edge browser, this has no problem.

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: Front Accounting buggy in Chrome

Which version of FA are you using and which PHP/MySQL versions are dissing out FA?

apmuthu's Website

  • From: Canada
  • Registered: 10/14/2016
  • Posts: 38

Re: Front Accounting buggy in Chrome

I am now using 2.4.7 and for the system diagnostics report, i paste below:

It looks like I am using the most recent version of PHP. 



MySQL version >=4.1    Required    10.2.27-MariaDB    Ok
PHP version >=5.0.0    Required    7.3.10    Ok
Http server type    Info    LiteSpeed    Ok
Server system    Info    Linux    Ok
Browser type    Info    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36    Ok
Native gettext    Optional    Yes    Ok
Debugging mode    Info    Yes    Ok
Error logging    Recommended    ../tmp/errors.log    Ok
Current database version    Required    2.4.1    Ok
Company subdirectories consistency    Required    ../company/0/*
../company/0/*/images
../company/0/*/pdf_files
../company/0/*/backup
../company/0/*/js_cache    Ok
Language configuration consistency    Required    en_US    Ok
Temporary directory    Required    ../tmp    Ok
Session save path    Info    /var/cpanel/php/sessions/ea-php73    Ok

  • From: Canada
  • Registered: 10/14/2016
  • Posts: 38

Re: Front Accounting buggy in Chrome

Also the Chrome browser has been updated already.  So sometimes I see this problem, sometimes I don't see this problem.  Maybe it could be needing to update browser?  I don't know.

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: Front Accounting buggy in Chrome

PHP v7.3.x is not fully supported without tweaks to it's settings.
Try PHP 5.6.x or PHP 7.0 / 7.1.

apmuthu's Website

  • From: Canada
  • Registered: 10/14/2016
  • Posts: 38

Re: Front Accounting buggy in Chrome

Also when i press  F2 - Customers; F3 - Branches; F4 - Items
2.4.7 - Theme: thinker -

These function button's don't work. 

So for now I switch back to PHP 5.6.x ?  Would this affect my wordpress website too that is hosted on same server?

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: Front Accounting buggy in Chrome

Depends on wordpress version. Generally it should only affect some plugins.
You can also use a specific version of PHP for each application - ask your sysadmin if it is a hosting company / corporate environment.

apmuthu's Website

  • From: Canada
  • Registered: 10/14/2016
  • Posts: 38

Re: Front Accounting buggy in Chrome

I've changed everything to PHP 7.1 instead of PHP 7.3.

I tested the wordpress, so far no impacts.

But for the Front Accounting seems like it is working ok.  I click on search for customer icon on the sales invoice, then pop up dialog shows, select customer, then main window shows customer.  It is this that sometimes this does not work. 

So could it be the PHP problem or the browser problem?

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: Front Accounting buggy in Chrome

Your version of Chrome Browser is 78.0.x - see if an update / downgrade is in order - check if popups are enabled in it's settings, if not put in exceptions for FA site.
Alternatively try FireFox.
What OS are you using for the client side?

apmuthu's Website