• Registered: 09/09/2019
  • Posts: 5

Topic: Cannot retrieve exchange rate for currency USD as of 09/09/2019

Ladies and gentlemen  I salute you all.
Please could you kindly assist me on how to resolve this issue on my side!!
i have my country currency set but when i am to make direct invoices it pops that bug how can i solve this.
am using Version 2.4.7

  • From: Vietnam
  • Registered: 09/28/2016
  • Posts: 349

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

What is your currency code ?

Phuong

notrinos's Website

  • Registered: 09/09/2019
  • Posts: 5

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

My Home Currency is Uganda Shillings code is UGX

  • Registered: 09/09/2019
  • Posts: 5

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

I have realized that every day i can make one successful direct invoice the rest pops up that up

5 Reply by notrinos (edited by notrinos 09/09/2019 11:53:44 am)

  • From: Vietnam
  • Registered: 09/28/2016
  • Posts: 349

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

The default exchange rates provider ECB does not support UGX, so you have to open the file config.php then change variable $dflt_xr_provider value from 0 to 1 (EXCHANGE-RATES.ORG) or 2 (GOOGLE)

Phuong

notrinos's Website

  • Registered: 09/09/2019
  • Posts: 5

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

notrinos
Senior Member
please help me locate the file Config.php coz mine is already hosted but have failed to locate the file!

thank you

  • From: Vietnam
  • Registered: 09/28/2016
  • Posts: 349

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

config.php is in the FA root folder
$dflt_xr_provider on the line 182

Phuong

notrinos's Website

  • Registered: 09/09/2019
  • Posts: 5

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

I have changed all of them there is no change! i have checked all of them as if the have an exchange rate for Uganda Shillings! but why that error

  • From: Vietnam
  • Registered: 09/28/2016
  • Posts: 349

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

You can also avoid the issue by adding exchange rate manually in banking & general ledger/ exchange rates

Phuong

notrinos's Website

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

UGX is available in ExchangeRates.org (1) whilst Indian Rupee is available in it as well as in ECB (0).

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apmuthu's Website

  • From: Krasnodar, Russia
  • Registered: 09/19/2019
  • Posts: 2

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

Great, thanks, I had the same problem with UAH and UZS when working, and the fix idea worked, I switched from Exchange-Rates to Google and it's fine now.