1 Topic by zia (edited by zia 06/02/2018 07:19:54 am)

  • zia
  • Member
  • Offline
  • From: UAE, Dubai
  • Registered: 06/02/2018
  • Posts: 23

Topic: Proforma Invoice (PI) issue while generating new PI

Hi Experts,

Please help me to resolve issue regarding auto generated PI auto generated numbers.

scenario: Some time when staff trying to generate PI it stucks with error (PI-number is already existed. please use new one: something like that.) after that we go to the settings and explore the form-setup then there are settings for form auto generated sequence number, there we update new number with increment then we save the PI. it saves this time. Looking forward to your earliest response.

Regards,
Zia

  • From: Pakistan, Karachi
  • Registered: 03/03/2015
  • Posts: 654

Re: Proforma Invoice (PI) issue while generating new PI

Yes this is a serious issue I have also been facing for long time. The issue Arises when the transaction is recorded (almost for all transactions like sales, purchases, gl transactions) but the Reference Number is not incremented to then next one in the Table reflines

This doesn't happen every time but some time. No behavior could be recorded that after how many transactions this fails to increment.

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