• ifi
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  • Registered: 03/30/2009
  • Posts: 20

Topic: What transaction will involve with a customer credit note

What transactions will involve with a customer credit note? This is customer has already made payment.

Another questions, Can I make credit for a customer, that sale through the "Direct Invoice"

Thanks a lot.

  • joe
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  • Registered: 03/15/2007
  • Posts: 5,107

Re: What transaction will involve with a customer credit note

If you credit through the stand alone menu Credit Invoice, then the link to the invoice is not there. The standard transactions are reversed in relation to the invoice. This credit note can be used for other allocations.

Yes you can credit a Direct Invoice. Here you can use the 'Credit this' link in Customer Transactions. At least as long as it is not allocated. Otherwise you must use the stand alone Credit Invoice.