• From: Philippines
  • Registered: 03/14/2015
  • Posts: 25

Topic: Form Reference No

I encountered today a problem with the auto increment of the form reference number. When I use the same account on two computers in making different sales invoices, the reference updates automatically. But when I have 2 different users making 2 different invoices the reference number comes out the same. After getting the error that the number is already used, I have to manually change the number until I get an unused number. Do I need to do something? And earlier the number was still say, 20, even when I had already made an invoice with ref no 21. I manually updated the number to 22. Can someone please explain things to me? Thanks

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,160

Re: Form Reference No

FA is really "Single User" as far as multiple simultaneous submits to a form are done at least in FA 2.3.x. Hence when 2 or more users open a new invoice form, all will have the same "next" reference number in it which tries to be posted and only one succeeds.

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