• elax
  • Senior Member
  • Offline
  • From: UK
  • Registered: 05/17/2011
  • Posts: 326

Topic: Fixing wrong account mistake.

I sometimes enter a payment with the wrong bank account. The problem is most of the transaction are not editable, therefore the only way to correct it is to void the transaction and reenter it. Which takes time and it's another source of error (I often forgot to set the date in the past, meaning I have to void it and reenter it again etc ...).

Is changing the bank account in the database safe or is void/reenter the safest way to fix such mistakes ?

/Elax

  • From: Caloocan City, Philippines
  • Registered: 08/21/2014
  • Posts: 18

Re: Fixing wrong account mistake.

Is this a customer payment or supplier payment?

  • elax
  • Senior Member
  • Offline
  • From: UK
  • Registered: 05/17/2011
  • Posts: 326

Re: Fixing wrong account mistake.

Both (as well as just bank payments).

/Elax

  • From: Caloocan City, Philippines
  • Registered: 08/21/2014
  • Posts: 18

Re: Fixing wrong account mistake.

I can edit a customer payment(this is in verson 2.3), go to Customers->Inquiries and Report->Customer Transaction Inquiry. Search the item you want to edit. You can change the bank account there. Same in bank payment. Banking and General Ledger->Inquiries and Report->Journal Inquiry then select bank payment.  There is no editing feature in supplier payment. You can edit it on database safely if you know the tables affected.