1 (edited by rini 03/21/2008 11:31:04 pm)

Topic: RMA/Return/Damaged items

Section for used, returnd or RMA-goods.

This could either be item-unique (mac/seriel/id or whatever) or as a whole, like "Radio, broken antenna" put into the service or warranty-department with status broken, in-repair or discarded or similar. The cost to put a separate expenseaccount.

And then perhaps an internal list of fixed/used item with a reduced price.
This list might not have to require login if only for diplaying or linking into another system (like sales-terminal for clerks in the store).



And the return of an assemblyd item (like a switch with two fibre-modules for example) you could ask you if you want to place the item as a whole, or dis-asembly the item into chassi + 2 fibre modules to the stock/assemblyinventory.
Marked as used ofcourse.

So basicly each item could have a duplicate "used" item to handle returnes or swapped items.

Regards
Rikard

2 (edited by apmuthu 01/13/2015 07:46:13 pm)

Re: RMA/Return/Damaged items

Anyone has a better idea for RMA than taking inventory into a separate RMA Warehouse? What is the best practice for Return to Manufacturer Authorization (RMA) to be sent for replacement in FA?