• From: Singapore, India, Chennai
  • Registered: 05/02/2009
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Topic: Where to enter Default Shipping Address for Customer

For a new or existing Customers, where can we enter their default Shipping address?

New Customer data entry shows Mailing Address and Billing Address only.

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  • joe
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  • Registered: 03/15/2007
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Re: Where to enter Default Shipping Address for Customer

I guess you are putting that on the Branch.

Joe

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,089

Re: Where to enter Default Shipping Address for Customer

Where in the Branch should we put in the default Shipping address? Is Shipping Address synonymous with Billing Address as far as the branch is concerned?

All customer / branch forms show Mailing Address and Billing Address only and there is no Shipping Address in them. The Shipping Address only appears in the Invoice forms.

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  • joe
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Re: Where to enter Default Shipping Address for Customer

I am not in office at present, but try to test. Maybe you can test which one is used.

Joe

  • joe
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Re: Where to enter Default Shipping Address for Customer

I have just tested on the demo site, and if you set the Mailing Address on the branch this address is used for delivery for credit deliveries/orders/invoices. For cash sales the customers address is used.

Joe

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,089

Re: Where to enter Default Shipping Address for Customer

Thanks Joe.

Wiki-ed it and cross referenced it as well.

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7 Reply by apmuthu (edited by apmuthu 12/09/2014 03:54:31 am)

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,089

Re: Where to enter Default Shipping Address for Customer

The table #_cust_branch has 2 address fields:

1. br_address - used for Mailing Address
2. br_post_address - used as Billing / Shipping Address -> this gets into the address column in credit invoice form and shows up in the "Delivery to" address in the Invoice.

Just tested with FA 2.3.22 + updates in Direct Invoice.

Attached is the Customer Branch Screenshot with fields and form elements for these addresses.
Sales => Maintenance => Customer Branches

In general, PO Box are used for small postal "mail" like Invoices and Orders.
In the same vein, "Delivery / Shipping" are to physical warehouse / sales area addresses.

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