• Registered: 03/21/2013
  • Posts: 4

Topic: Part accepted Journal entry

I have a bit of an anomaly on a live system.

I posted a journal entry (moving a part of one transaction underneath another code) that seems to have been part accepted (but only part) into Front.  The effect of this is:

1.  When I run a 'Journal Enquiry' filtered on 'Journal Entry' only, the journal is not listed.
2.  When I run a 'List of Journal Entries' report, it is listed.
3.  The 'List of Journal Entries' report gives the GL codes to which the journal lines apply, but neither appears in the transactions against that code in a GL Inquiry.

Any idea of how I might fix this?

Many thanks

Paul

  • Registered: 12/25/2007
  • Posts: 2,448

Re: Part accepted Journal entry

Was the posting entered using Journal Entry page?
Double check journal inquiry date span covers the date of transaction.
Janusz

  • Registered: 03/21/2013
  • Posts: 4

Re: Part accepted Journal entry

Dates don't seem to have been the problem, but I can't trace what was - it seems to have resolved itself.

Whether this is a further feature of some slightly odd caching behaviour that I can't quite pin down, or solve, I'm not sure.  Despite my browser being set not to cache anything, I still get some caching problems at time, where data entered does not show until a cache is cleared and the page reloaded.  (There was a system reboot at the client end between the post and its resolution.)

Is there a way of addressing this, does anyone know, ideally at the server end?

Thanks

Paul