Topic: "charge to" field
Hi all,
I'm using 2.3.14.
The "charge to" field of my sales order pdf printouts display branch name and address instead of customer name like earlier version.
Is there any way to change it back?
Thank you
Eric
Re: "charge to" field
If the branch has it's own mailing address, this will be used insteD.
Joe
3 02/16/2013 08:37:28 pm (edited by ericta 02/16/2013 09:08:55 pm)
Re: "charge to" field
I erased the mailing address in branch field. It still prints branch name in "charge to" field (no address this time).
anyway to put my customer name somewhere in the form? maybe in customer reference field, if so, how?
Thank you
Eric
Re: "charge to" field
I am sorry. I gave you a wrong directive. If the branch has its own billing address it is used here in 'charge to'. otherwise it is not used at all. It should still have its own mailing address for the delivery fields.
When the delivery and/or invoice is sent the customers address is used in 'charge to'.
/Joe
Re: "charge to" field
I erased both mailing and billing address field, but still the same.
please advise
Thank you
Eric
Re: "charge to" field
I'm not sure what you are talking about. Nothing has changed in Charge to field recently. Which version you have used before, and which one you have installed now?
Janusz
7 02/18/2013 12:40:23 pm (edited by ericta 02/18/2013 01:01:32 pm)
Re: "charge to" field
I'm using 2.3.14
let's say we create a customer: "Mark", a branch "DD Towing" under his name.
the sales quote or order pdf will display "DD Towing" in "charge to" and "deliver to" field instead of "Mark" in "charge to" field, "DD Towing" in "deliver to" field like earlier version 2.3.6
Thank you
Eric
Re: "charge to" field
Oh, yes, this has changes long time ago, back in 2011. This was changed to make possible having branches charged directly.
But you can set the name and billing address for the branch the same at it is set for customer (keep branch short name unique to easy recognise branches in selectors). If this is still problem (e.g. you have big database with mostly multibranch customers) you can fix the charge data in reporting/includes/doctext.inc file about line 18-20 (the code should be self explanatory).
Janusz
9 02/19/2013 01:44:47 am (edited by ericta 02/19/2013 01:45:39 am)
Re: "charge to" field
Hi Janusz,
I'd like to change line 19
'name' => @$this->formData['br_name'] ? $this->formData['br_name'] : @$this->formData['DebtorName'],
to
'name' => @$this->formData['customerName'],
what's the name reference to customer name?
Thank you
Eric
Re: "charge to" field
I think you need change it to
'name' => @$this->formData['DebtorName'],
(not tested though - I'm not sure whether DebtorName is defined for all types of report)
Janusz
Re: "charge to" field
I did a test and insert
'name' => @$this->formData['DebtorName'],
returns nothing on the screen.
Does "DebtorName' hold any value at all?
My programing skill is very limited. Thank you for your time.
Eric
Re: "charge to" field
My bad, ten use 'name' instead of 'DebtorName'.
Janusz
Re: "charge to" field
Got it.
change line 44 and 62 from
_("Customer's Reference") => $this->formData["customer_ref"],
to
_("Customer's Reference") => $this->formData["name"],
Thank you
Eric
Re: "charge to" field
Janusz:
In the line below, where does the formData['br_name'] get set? I can't find it. I am having the same problem as Eric except sometimes I need to charge the branch so have to do a bit more changing.
ericta wrote:
'name' => @$this->formData['br_name'] ? $this->formData['br_name'] : @$this->formData['DebtorName'],
Thanks,
ed10
Re: "charge to" field
Joe:
I entered a customer in the 2.3 demo: anewtestcustomer. I left the branch billing adress empty and when I print a sales order for that customer the charge to address is empty. I seems that the branch billing address is always used?
joe wrote:
I am sorry. I gave you a wrong directive. If the branch has its own billing address it is used here in 'charge to'. otherwise it is not used at all. It should still have its own mailing address for the delivery fields.
When the delivery and/or invoice is sent the customers address is used in 'charge to'.
/Joe
ed10
Re: "charge to" field
I guess, that if there is no branch billing address, then it should use the customer address. I will ask Janusz, why it has been changed to this.
/Joe
Re: "charge to" field
Well, there was a minor bug in /sales/includes/sales_order_db.inc that eliminated the fallback.
It is now fixed in the HG repo. The file is also attached here:
/Joe
Re: "charge to" field
Joe:
Thanks, you are always a big help.
ed10
19 02/27/2013 11:06:59 pm (edited by ericta 02/27/2013 11:07:20 pm)
Re: "charge to" field
should the path be
/sales/includes/db/sales_order_db.inc
?
Eric
joe wrote:
Well, there was a minor bug in /sales/includes/sales_order_db.inc that eliminated the fallback.
It is now fixed in the HG repo. The file is also attached here:
/Joe
Re: "charge to" field
Yes, of course. Sorry and thanks. 
/Joe
