1 Topic by marcelruhf (edited by marcelruhf 08/22/2012 05:50:07 am)

  • Registered: 08/22/2012
  • Posts: 11

Topic: Customers disappear after creation

Hello,

excuse me if I am posting into the wrong forum.

I have set up a FrontAccounting version 2.3.11 install on my server. Everything seemed to work fine, until yesterday, I wanted to create a Direct Invoice for a customer. I added the customer and it told me that it had been created, including its branch.

I checked whether the branch was set correctly on that page, that was fine.

Then, I navigated to the Sales tab > Direct Invoice

I wasn't able to see the customer in the list.

I went back to the customer management page and the customer did not show up. I checked the Show Inactive box and still no difference.

Aftwrwards, I checked phpMyAdmin and I was able to see the customer in the debtors_master table.

Anyone experienced this issue and/or knows the solution?

Thanks in advance.

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,106

Re: Customers disappear after creation

Have you checked that 'search customer list' in company setup is unchecked?

Joe

3 Reply by marcelruhf (edited by marcelruhf 08/22/2012 08:08:12 am)

  • Registered: 08/22/2012
  • Posts: 11

Re: Customers disappear after creation

joe wrote:

Have you checked that 'search customer list' in company setup is unchecked?

Joe

Wow, an issue that looked severe was solved through a single checkbox smile .

I already thought it was a bug as I reinstalled FrontAccounting, so please close it in the mantis system if you see it.

Thank you.