• riza
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  • Registered: 07/14/2012
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Topic: How to retrieve the missing sales order to database

how to retrieve the missing sales order to database? i encounter this problem when i make a sales order. Its ok when i first time to check to edit the sales order, when i check it again for the second time around i cant find the customer name/sales order no., but the items are deducted to our inventory and when i check to order status listing the items are there but not in the sales order inquiry.

Please help, what can i do to delete the said sales order to our record or to retrieve.

Thanks

riza

  • joe
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Re: How to retrieve the missing sales order to database

Are you sure you have selected the adequate time-frame?

Joe

  • riza
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Re: How to retrieve the missing sales order to database

i already set the date updated

riza

4 Reply by riza (edited by riza 07/21/2012 07:01:48 am)

  • riza
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Re: How to retrieve the missing sales order to database

Hi,

yes i select the adequate time-frame, but no showing of the said sales order, but when i check it to inventory report under customer and print sales order, the said sales order is there but no sales order # indicated and no date also.

Hope that this problem will give us a solution.

Thanks,

riza