• From: Bahrain, Manama
  • Registered: 09/19/2011
  • Posts: 29

Topic: multi email sending

im sending invoice and quotes from the email but i can only send to the first email in the contact if i have more then one contact with email i can not chose witch email that you want send to or if i want to send to 2 or 3 email at once


thank you

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,107

Re: multi email sending

You should be able to send to multiple email addresses by setting ujp more than one contacts. Remember to select the right type.
Also check that you use the Branch contact.

/Joe

  • elax
  • Senior Member
  • Offline
  • From: UK
  • Registered: 05/17/2011
  • Posts: 326

Re: multi email sending

I know that should be on the wiki or somewhere, but it's not clear which emails are sent to which type of contact, could you recall us shortly how it work ?

/Elax

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,107

Re: multi email sending

As I recall, FA first checks if there are Branch emails (with the right contact type). If so it use this/these contacts, else FA search in the Customer contacts.
Janusz might correct me here, he wrote the one to many contacts.
And the wiki needs updating, phew! Maybe someone can help us with the update. We are out of resources sad.

/Joe

  • elax
  • Senior Member
  • Offline
  • From: UK
  • Registered: 05/17/2011
  • Posts: 326

Re: multi email sending

joe wrote:

As I recall, FA first checks if there are Branch emails (with the right contact type). If so it use this/these contacts, else FA search in the Customer contacts.
Janusz might correct me here, he wrote the one to many contacts.
And the wiki needs updating, phew! Maybe someone can help us with the update. We are out of resources sad.

/Joe

I'll see when I have time (I'm out of resource too), if can look at the code and update the wiki.

/Elax

  • elax
  • Senior Member
  • Offline
  • From: UK
  • Registered: 05/17/2011
  • Posts: 326

Re: multi email sending

Ok,
so what I've seen is :

- 'invoice' for invoices, and statement and receipts
- 'delivery' for deliveries
- 'order' for orders and quotations
- 'general' for everything
EVERY reports will send an email to everybody from the current and the main company will match those criteria except for statement and receipts.

Example the invoice report will send an email to (if existing)
- branch.invoice
- branch.general
- customer.invoice
- customer.general.

For statement and receipt only the first person (in that order) will receive the email.

So, a contact set as general on the customer settings, will receive every emails except from statement and receipt (except if nobody else get this email).


To summarize, general mean all and customers receive email for every branch.

If someone wants to update the wiki.

/Elax

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,107

Re: multi email sending

Ok, thanks elax. I will update the Wiki.

/Joe

  • From: Bahrain, Manama
  • Registered: 09/19/2011
  • Posts: 29

Re: multi email sending

but i still think that haveing a list with all email for the company and branch's is much better so i can chose who i want to send and don't want to send from the list


thanks joe