• alvin
  • Senior Member
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  • From: USA, Guatemala, Honduras
  • Registered: 05/20/2008
  • Posts: 301

Topic: Sale Return or Product exchange

I would like to see a Sale Return feature, maybe something as simple as a negative quantity in Direct Invoice, it would put item back in inventory and calculate credit or amount due back to the customer.

Please post what you think...

Thanks,

Alvin

"The roots of education are bitter, but the fruit is sweet."  - Aristotle.
  • joe
  • Administrator
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  • Registered: 03/15/2007
  • Posts: 5,107

Re: Sale Return or Product exchange

Hello Alvin
What about credit the invoices in Customer Transactions? It is fast and secure.

/Joe

  • alvin
  • Senior Member
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  • From: USA, Guatemala, Honduras
  • Registered: 05/20/2008
  • Posts: 301

Re: Sale Return or Product exchange

Thanks Joe

Looks like - Sales > Customer Credit Note - will do it. Maybe I will make a note over at the help wiki about this...

"The roots of education are bitter, but the fruit is sweet."  - Aristotle.
  • Registered: 10/07/2011
  • Posts: 7

Re: Sale Return or Product exchange

Hi Joe,

If we go through this option, the payment amount form customer is also showing to be received? How can void this?

joe wrote:

Hello Alvin
What about credit the invoices in Customer Transactions? It is fast and secure.

/Joe

  • joe
  • Administrator
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  • Registered: 03/15/2007
  • Posts: 5,107

Re: Sale Return or Product exchange

You simple use the Bank Payment form to post these GL/bank posting. You still need to return the money to your customer.
The account for this is pre-selected when you select the customer. Just select which Bank Account you will use.

/Joe