• From: Netherlands
  • Registered: 10/29/2009
  • Posts: 64

Topic: payment booked with the wrong BANK account, how to correct

I received a payment for an invoice and selected CASH instead of BANK.

How to correct a payment from cash to bank? I don't want to do a separate booking from cash to bank. I just want to see that the customer did pay via bank and not cash.

  • joe
  • Administrator
  • Offline
  • Registered: 03/15/2007
  • Posts: 5,107

Re: payment booked with the wrong BANK account, how to correct

You can void the wrong payment and after that do the right one.

/Joe

  • From: Netherlands
  • Registered: 10/29/2009
  • Posts: 64

Re: payment booked with the wrong BANK account, how to correct

I just found the void transaction option within the setup menu. Thanks for pointing out, otherwise I wasn't looking for it that deep.

I first tried to reconcile the payment transaction but this seems not to void the payment. When I open the payment I don't see a void button too. In another accounting package I was free to change the payment method when opening the relevant invoice.

Anyway, voiding the transactions seems ok for me.