Topic: Service Desk Module

I have small manufacturing firm and have to give proper service to support to buyer during the warranty period. we should also support the buyer even after warranty period on billable basis.  I am looking for Service Desk Module for FA.
If anyone can help, It will be very helpful to me.

Regards,
Bharathiraja Kaliyamoorthy

Re: Service Desk Module

Service desk requires serial numbers and it has to connect with sales and also needs to connect warranty period.  This requires to elaborate the FA  more to program this . And those changes can't be done as module. It requires core modifications and than only service  module can be created as module.

Re: Service Desk Module

Integrate FA with vTigerCRM to achieve it.

Re: Service Desk Module

He already has vTiger.  He wanted to use something inside one system.