Topic: Prompt payment discounts
I've been testing the prompt payment discount feature & have a few questions.
I have set up a test customer with a prompt payment discount percentage of 2.5%.
Where do I define what is regarded as a prompt payment? This will need to be 30 days.
I created a direct invoice for my test customer for ZAR 1000 plus 14 % VAT, and immediately after that receipted a payment of ZAR 1111.50 (ie 1000 less 2.5 % plus 14%). When I allocated this full amount to the invoice (I left the amount of discount field empty, which may be incorrect), FA reports that the invoice is settled, which I would expect.
But if I run a statement for the customer, it shows the ZAR 28.50 still outstanding, and if I look at allocating further amounts to the customer, I still see this amount as not having been settled.
If I fill in the discount amount field on receipt of payment, things seem to make a little more sense, but then the logic of predefining the prompt payment discount percent per customer seems to disappear, since I can simply record any discount to make things balance manually.
Can you help clarify this?