• From: Canada, QC, Montreal
  • Registered: 05/16/2010
  • Posts: 167

Topic: Internal Server Error after moving FA to a new site

Hi.

After moving a working Version 2.3.5 to a new host, I got the following error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@rimq.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I don't know what to do. Someone can guide me to solve this problem ? What should I check first ?

Thanks

  • Registered: 11/16/2011
  • Posts: 7

Re: Internal Server Error after moving FA to a new site

Hi,

not sure if you have resolved this.... but you may need access to the webserver error logs to see what is causing the issue..usually these kind of errors dont make sense on the front end, but will have a greater explanation in the error log.

depending on your server configuration (or webhost) the error log would be, for example, located on a debian linux server in /var/log/apache2 directory and the error log would be called 'error.log'

the first thing i would do is check the file owner and permissions of the front accounting files you moved across from your previous server. some webhosts do not allow .htaccess files.. so maybe try renaming .htaccess to just 'htaccess' and see if the error goes away.