apmuthu, thanks for the follow-up.  I deleted my message because I was tired and confused when I wrote it. Later, when I realized what you meant, I deleted my message. I have emailed Sunit directly. Cheers.

I have FA properly installed on my server (thanks to a web hosting technical consultant) and have played with it. Previously, I have used Quickbooks and am familiar with accounting concepts.  I find FA sort of clunky to use and need help to get over the initial hump.

I seek 2-4 hours of help on phone to walk me through best simple way to setup/use FA for certain functions, such as:
*Record expense for client, then later bill it.
*Record service hours for client, then later bill it.

Later, I may need a couple of hours of help customizing something, but hope to just use the default application to start. 

I'm on the east coast of the US.

I researched various persons who have previously posted their availaiblity in this forum, but found some names or websites were stale.

Thank you

Thank you, Poncho. That actually answered another question I planned to ask about how to bill service hours! 

I was able to replicate the work flow in the other topic for a stock item. It's clunkier than I hoped, but it works.  Thank you.

I am a prospective new user of FA. Sorry if this is dumb question. I have searched in Forum and read wiki. I am primarily a service company.

What is the FA work flow for reimbursable costs:
*Purchase something and allocate a purchase line to a customer.
*Later bill a customer all costs marked for that customer.

Thank you.

Thank you, Rafat. Perfect answer.  Sorry I missed that but I did spend time looking. Thank you again.

I have read every word of the wiki topics on dimensions, and many relevant forum posts. If I missed the answer to the question below, pls refer me.  I understand why dimensions exist and I need at least one. I have used dimension-like features in other accounting systems.

For the company, I am able to create dimensions. When creating a dimension, it asks for the dimension reference number. As I experiment, it seems to want the following pattern (like the default number it inserts):
number followed by a slash / followed by a number (for example:  301/2019).
The second number is not a date since it will accept for example: 4023
I prefer not to have the slash and second number. 

The first number cannot begin with a letter, and seemingly must be followed by the slash.

I don't need letters but am just trying to understand the reference pattern. So I don't understand how this forum post (https://frontaccounting.com/punbb/viewtopic.php?pid=4753#p4753) can say, "So when you created the dimension, you could have put MJ125 in the first reference field." 

I don't see anywhere to edit/set the PATTERN of the dimension reference, nor any definition of acceptable dimension reference patterns in the wiki. 

A couple of the forum answers tell people to read the wiki on dimensions, which I did. But I don't see anything relevant there. Again, if I'm missing something, please refer me.

I understand that dimension references apparently can be edited with phpmyadmin or similar tool, but am trying to avoid that and work from the GUI and consistently with how FA works natively.

Thank you.